Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,782 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,782 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's always my 'go to' place when I go away. Always friendly, try best to accommodate my needs and clean.”

Helpful Report

Posted 2 years ago

“4 returning visit to this hotel so convenient for Cardiff Rhoose Airport,,, What puts the icing on the cake is the great staff there, they all go the extra mile we have dealt with Nattlie and Dawn on most occasions, 2 great people that Travelodge can be proud of to have as their employees”

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Posted 2 years ago

“Simple and easy to book on line”

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Posted 2 years ago

“It was so easy to book using the website..we are looking forward to our next Liverpool stay..we have always had a positive experience with Travelodge.”

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Posted 2 years ago

“Simple to book and a sensible price for a 2 night stay”

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Posted 2 years ago

“An easy booking process & looking forward to staying In your hotel overnight. Thank you”

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Posted 2 years ago

“Was easy enough to book first time staying in Lincoln so wanted a good room to stay in look forward to seeing you all”

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Posted 2 years ago

“Easy to book online and close to city centre”

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Posted 2 years ago

“Quick and easy to use”

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Posted 2 years ago

“Very easy to book a room online, and at very reasonable rates too. Thank you, Travelodge.”

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Posted 2 years ago

“I’m like travel lodge hotels because in side the bedroom have tea and coffee”

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Posted 2 years ago

“Website easy to use”

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Posted 2 years ago

“Easy to navigate website and plenty of choice of destinations at reasonable prices.”

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Posted 2 years ago

“Clear and straightforward booking process. We look forward to our stay and hope it lives up to expectations.”

Helpful Report

Posted 2 years ago

“Easy and straightforward to book and pay for rooms. I pressed on Applepay first which caused some confusion but one resected visa it was fine.”

Helpful Report

Posted 2 years ago

“Booking was done in behalf of a friend, who is not familiar with online services. She was well impressed at the ease, and convenience - especially when time is limited, to do the booking from the comfort of my recliner. Highly recommendable, for technophobes! No sweat. 👍”