Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 2 star review on 13th May 2025

Charlotte

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are a reliable chain offering excellent value for money”

Helpful Report

Posted 1 year ago

“We stayed in the Mkt Harborough and St Alban's Travelodge last Oct, (for a funeral).The rooms were clean, towels and tea/coffee were replenished evyday, and the staff were kind and helpful. Much appreciated. This year, we'll be there for the anniv. We hope to have the same experience or better. Tqvm.🙏🙏🙏”

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Posted 1 year ago

“Easy and quick to use used them Many times”

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Posted 1 year ago

“Excellent customer service really friendly staff and very helpful”

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Posted 1 year ago

“..........”

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Posted 1 year ago

“Very east to book online and a great price dor London”

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Posted 1 year ago

“clean, comfortable and affordable. in today's financial climate, it's the only way I could afford to visit distant friends and family. I can even take my dog which is a big benefit for us, as he loves to visit also. the locations are always convenient and never too far away from where I want to be. "Travelodge fits the bill!"”

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Posted 1 year ago

“Good value for money and always friendly staff at Orchard Park Cambridge”

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Posted 1 year ago

“The Staff were wonderful and helped my mum at the Cardiff airport Travelodge, after she left her purse on the plane.”

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Posted 1 year ago

“Booked on line-easy process; options clearly explained and site easy to navigate. Response was speedy and efficient with a confirmation text received immediately. Thank you Travel Lodge!”

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Posted 1 year ago

“all very quick and simple”

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Posted 1 year ago

“For some reason couldn’t book our hotel on line … spoke to someone .. super easy to book On the phone … thank you”

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Posted 1 year ago

“Simple and straightforward”

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Posted 1 year ago

“always stay here,ten yrs!staff & hotel great”

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Posted 1 year ago

“Very simple booking process. Thank you.”

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Posted 1 year ago

“Easy to follow booking process”

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Posted 1 year ago

“Very easy to book and straight forward had to ring hotel as I couldn't find the option for twin rooms, but is under accessible rooms. Other than that super easy!”

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Posted 1 year ago

“Such an easy website to use”

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Posted 1 year ago

“Very easy to find a travelodge in the area required, easy to follow instructions to book and pay and to add extras and quick response back with emails to confirm booking exceptional service all round”

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Posted 1 year ago

“Very easy service.”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews