Login
Start Free Trial Are you a business? Click Here

Travelup Reviews

3.9 Rating 3,317 Reviews
75 %
of reviewers recommend Travelup

Write Your review

Travelup 1 star review on 29th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 1 star review on 18th October 2023
Phil Betteridge
Travelup 1 star review on 18th December 2022
Lynne McWhinnie
Travelup 1 star review on 18th December 2022
Lynne McWhinnie
33
Anonymous
Anonymous  // 01/01/2019
When a change in flight time occurred, Liam Johnson was very quick to contact me with regards the issue. He also resolved the problem quickly and a new suitable travel time was found. Excellent service.
Helpful Report
Posted 6 years ago
BA cancelled a flight and Sofia was very helpful in rearranging it. Thank you.
Helpful Report
Posted 6 years ago
Hav'ent flown yet but booked flights for next year 2019 with these guys & have been kept up to speed with changes promptly very reassuring that they hav'ent just taken my money and switched of looking good for next year thanks particulary to SOFIA SMITH for your service x
Helpful Report
Posted 6 years ago
Sofia was very helpful is rearranging me a new ticket and sending me the confirmation, super fast and peofessional aswell. Thank you
Helpful Report
Posted 6 years ago
Booked my resort in Jamaica through travelup. Was a little nervous at first after reading some reviews, especially since I was getting a room for almost half the price but I booked anyway. Paid in full, received a hotel voucher and confirmed with the hotel itself my reservation. Everything checked out just fine, had no issues when checking in. It’s best to call the hotel to see if there are any resort fees or taxes that may have to be paid, fortunately I didn’t have to pay either. Travelup was legit and saved me money.
Helpful Report
Posted 6 years ago
Sophie dealt with my schedule change very well
Helpful Report
Posted 6 years ago
Swift reply on ticket change from Sofia Smith. Thanks.
Helpful Report
Posted 6 years ago
Excellent service by Travelup especially from Sofia Smith in customer services. Sofia helped me attain a new flight after a schedule change and was extremely friendly and professional thoughout. Very happy with the service received so far.
Helpful Report
Posted 6 years ago
Used Travelup recently for a business class flight return booking to Manila on Etihad Airways. Searched via a comparison site. Was very hesitant after reading some of the negative reviews however made sure my name was correct, was the exact flight I wanted. It was the cheapest I could find, compared vs the airlines own website was £2000 less! Was so shocked. Paid via American Express so knew I would be protected if anything happened with the company. I received email confirmation, and the e-ticket soon after. I waited an hour or so and rang the airline who confirmed the flight was all booked and confirmed and paid for. I have just returned and everything was absolutely perfect. Can not believe the price I paid vs other companies, so glad I chose to use Travelup. Would highly recommend and would definitely use again. I did not have to call and nor did I have to amend, or make a mistake with the spelling of the name like other negative reviews so would give this company a try if I was you!
Helpful Report
Posted 6 years ago
good service & kept up to date with flight changes etc
Helpful Report
Posted 6 years ago
Good service and communicates well through the booking process. Recommended!
Helpful Report
Posted 6 years ago
A very friendly and lovely staff, used them before and it’s always always a pleasure. Especially “Janki Kiri ” whom helped and explained every bit of my tickets.
Helpful Report
Posted 6 years ago
All good so far. The airlines changed flight details and Travelup walked us through what to do. Thanks to Sofia Smith in Customer Services.
Helpful Report
Posted 6 years ago
Excellent service with really helpful staff. Sorted out travel arrangements and then helped with amendments needed at very short notice. Pricing was very competitive a very easy service to use. We used these for our business travel and could find no faults.
Helpful Report
Posted 6 years ago
George and the team were very helpful in a difficult situation when I'd missed my flight. I was grateful for their patience and cool nature when I was emotional
Helpful Report
Posted 6 years ago
George was very helpful top service in finding my business class seats
Helpful Report
Posted 6 years ago
Sofia has been helping me with my flight questions and confirmation, she was always very helpful and prompt with replying an answered everything clearly
Helpful Report
Posted 6 years ago
Asked to send me my e ticket again as I could not find my original,recieved within the hour,thank you Sofia Smith
Helpful Report
Posted 6 years ago
Excellent customer service on the phone had trouble booking on the website
Helpful Report
Posted 6 years ago
Jenna Summers was extremely helpful with her reply to a recent query I had regarding flight time changes. A very quick response which put my mind at rest.
Helpful Report
Posted 6 years ago
Travelup is rated 3.9 based on 3,317 reviews