“This chap is very helpful, friendly and informative.
He is very sympathetic to our request and is willing to explore other options to suit our budget best.
I recommend this agency highly and intact recommended to couple of our friends.”
“Junaid Ansar provided excellent customer service. Really helpful with booking extra baggage on my multi lane trip.
Great impression of this call center, thank you”
“Great customer service provided by Roy Edwards! Thank you for re-booking our cancelled flights well within 24hrs of me making contact with the customer services team.
Roy was friendly, helpful and was able to successfully re-book a flight for us that suited our travel plans. Many thanks for your help :)”
“I had booked flights to NZ in July and received E- Ticket documentation confirming booking. However, recently I received an e-mail direct from Qatar Airways saying that due to operational reasons my flights had been changed and that I should contact my travel agent to discuss the matter further - I was not impressed to say the least, especially as it was a no reply e-mail address!!
However, the good news is that when I contacted Travelup they very quickly found out what was going on and re-issued my E-Ticket confirming my new booking (the problem arose because of a 5-minute change to one departure date!!).
Thank you, Milo Grey, for your prompt response in sorting this matter out - it was very much appreciated.”
