“I talked to sana she was so rude she quoted 200£ extra to book a flight very disappointed from her . Another agent name kashish she was so polite but SANA is so RUDE please take action against this that we are also working doing jobs so please don’t charge this much extra from us”
“Travel up done this to me 2nd time
When I am booking then during the booking prices changes, which is unfair
Sameer Akhtar was very helpful and professional but your company needs to change policy of trying to make extra money at the end of bookings”
“I am completely satisfied that I bought tickets for a trip to Munich from TravelUp. Apart from their price, that was lower as compared with other offers, the efficiency of the customer service impressed me very much. I would like to mention in particular the Admin. Manager Mr. Colin Richard for his kindness and promtness in answering my queries and his competence in solving them. I think that such a friendly and available behaviour is very important for a customer.”
“Excellent customer service received from Colin Richard. Helped me with a change to my booking within a short period of time and no stress. Would highly recommend travel up and will use them for all future travel.”
