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Travelup Reviews

3.9 Rating 3,326 Reviews
75 %
of reviewers recommend Travelup

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Travelup 1 star review on 29th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 1 star review on 18th October 2023
Phil Betteridge
Travelup 1 star review on 18th December 2022
Lynne McWhinnie
Travelup 1 star review on 18th December 2022
Lynne McWhinnie
33
Anonymous
Anonymous  // 01/01/2019
I unfortunately had my flights cancelled along with so many this year, have been waiting ages for news on my refund, and I was very sceptical of all the messages of do not worry your money is safe we will get to you, But today true to their word I have received my refund. Big thanks to Fleming Greyson for all the help sorting that out, well done.
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Posted 5 years ago
Called travel up yesterday and they wasted my day/time but thanks to Flemming for sorting it out today
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Posted 5 years ago
Thank you Sophia Smith in customer service. I appreciate your help from the first call with you. I just took king queue to be directed to one of the advisors.
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Posted 5 years ago
The company was off the radar for 5 months but when they finally got in touch the customer service from Lilly Adam was quick and efficient.
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Posted 5 years ago
I was given a choice for a refund
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Posted 5 years ago
Fleming was a great help
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Posted 5 years ago
Customer service was good experience although wait time on phone was annoying. Fleming efficiently handled our rearranged flight due to cancellation
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Posted 5 years ago
Managed to request a refund for my flights quickly and efficiently with a £50 admin fee.
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Posted 6 years ago
They offered refund for my cancelled flight due to Covid-19 but with an admin fee of £50
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Posted 6 years ago
It is a difficult time at the moment and I had a bit of a wait to get through but once I was able to speak to my agent, Fleming Grayson my problem was resolved
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Posted 6 years ago
I had booked tickets via Travel up, however the airline made changes to the flight times. When I called Travel up customer care, I spoke to Fleming Greyson, he was quick to pick up the issue and negotiated with the airline to rebook tickets at no extra cost. New itinerary was sent out in less than 30 minutes. Appreciate the quick and hassle free turnaround. Thank you.
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Posted 6 years ago
Customer service is excellant. They are polite and helpful .The respond to their customers politely and help in booking and vivo g a detailed choice in connection with price and flights.
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Posted 6 years ago
Fleming help me alot about my e ticket he done everything in 5 minutes
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Posted 6 years ago
Very good website. Junki is very helpful person
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Posted 6 years ago
Very easy to communicate and efficiently deals with any problems :)
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Posted 6 years ago
Good customer service when ba cancelled my connecting flight one phone call to Fleming Grayson from customer services he sorted it out within 15 minutes
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Posted 6 years ago
Good communication ,quick respond.
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Posted 6 years ago
Hi Everybody. If you have a problem re schedule changes , request for Fleming Greyson , to help you , personally. Had a long standing problem with INTERJET changes , solved by him. Thanx
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Posted 6 years ago
Great service and communication, and quick service when flights were changed. Would use these again. Thanks guys.
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Posted 6 years ago
Travelup costumes servic/Sofia been very helpful with changing time with my flight and issuing new E-boarding passes straight away. Keeping me an update with with travel schedule.
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Posted 6 years ago
Travelup is rated 3.9 based on 3,326 reviews