“Fleming at Travelup was very helpful in arranging a cash voucher after my flight was cancelled due to COVID-19. I can only imagine the pressure on their agents and the number of queries they're dealing with right now, so I am very grateful for the swift handling of my issue.”
“I unfortunately had my flights cancelled along with so many this year, have been waiting ages for news on my refund, and I was very sceptical of all the messages of do not worry your money is safe we will get to you, But today true to their word I have received my refund. Big thanks to Fleming Greyson for all the help sorting that out, well done.”
“Thank you Sophia Smith in customer service. I appreciate your help from the first call with you.
I just took king queue to be directed to one of the advisors.”
“It is a difficult time at the moment and I had a bit of a wait to get through but once I was able to speak to my agent, Fleming Grayson my problem was resolved”
“I had booked tickets via Travel up, however the airline made changes to the flight times. When I called Travel up customer care, I spoke to Fleming Greyson, he was quick to pick up the issue and negotiated with the airline to rebook tickets at no extra cost. New itinerary was sent out in less than 30 minutes. Appreciate the quick and hassle free turnaround. Thank you.”
“Customer service is excellant. They are polite and helpful .The respond to their customers politely and help in booking and vivo g a detailed choice in connection with price and flights.”
“Good customer service when ba cancelled my connecting flight one phone call to Fleming Grayson from customer services he sorted it out within 15 minutes”
“Hi Everybody.
If you have a problem re schedule changes , request for Fleming Greyson , to help you , personally.
Had a long standing problem with INTERJET changes , solved by him.
Thanx”
