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Travelup Reviews

3.9 Rating 3,328 Reviews
75 %
of reviewers recommend Travelup

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Travelup 1 star review on 29th June 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 1 star review on 18th October 2023
Phil Betteridge
Travelup 1 star review on 18th December 2022
Lynne McWhinnie
Travelup 1 star review on 18th December 2022
Lynne McWhinnie
33
Anonymous
Anonymous  // 01/01/2019
My flight time changed and Fleming Grayson was great with the email correspondence.
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Posted 6 years ago
I booked flights via Travelup. Unfortunately, the airline cancelled the scheduled flight. The customer service at Travelup were helpful in reorganizing the itinerary. Even though it took a couple of weeks for this to happen, they eventually managed to change it. Overall good service!
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Posted 6 years ago
Provided fast efficient service
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Posted 6 years ago
My flight has been cancelled Alternative flight is booked and ticket reissued thanks to Fleming Grayson
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Posted 6 years ago
Very good, simple, fast and to the point Janki, informed me about the progress and flight changes in advance and took appropriate action
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Posted 6 years ago
I found fleming Grayson to be very helpful. He was prompt in replying to my emails and I felt I could rely on him for support
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Posted 6 years ago
My flight was cancelled by the airline (BA) and TravelUp helped me get a full refund for the ticket. It took a few weeks for the refund to come through, but all is done by exchanging only a couple of emails. Thank you Fleming Greyson for your help.
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Posted 6 years ago
There was a flight cancellation by airline. Janki helped to re-plan my journey and communicate with me for options.
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Posted 6 years ago
Fleming has really been helpful to sort out the BA issue Thank you
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Posted 6 years ago
Janki Kiri thanks for your help 👍🏻
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Posted 6 years ago
Everything went well
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Posted 6 years ago
Very Helpful staff that assisted through the the BA strike announcement to reschedule my bookings so I may get back to be part of my mums birthday celebrations. Thank you to Fleming..😊
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Posted 7 years ago
Once I got through to Fleming Greyson the process was managed very efficiently to closure - he was very helpful I did however waste 24 hours on the day before, and was assured that I would have it resolved by the end of the previous day, but I received nothing.
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Posted 7 years ago
First time using them. We have bought our tickets very early for our trip. So far for any changes we have been notified. It was easy to purchase and search tickets. We hope our travel comes as easy.
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Posted 7 years ago
Good service. I really recommend.
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Posted 7 years ago
Liam Johnson helped me get a refund due to flight cancellation Prompt reply Disappointed however I have to wait 8 weeks for payment
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Posted 7 years ago
Liam Johnson was very helpful with prompt replies Thank you
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Posted 7 years ago
Fleming Greyson is nice person helps to get us refund but it gonna take 8 week which is too long.
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Posted 7 years ago
Efficient dealing with flight time change. Went the extra mile. Thank you Liam for sorting us out.
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Posted 7 years ago
Thank you Fleming for all your help in getting our flights sorted! Good job! Thx
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Posted 7 years ago
Travelup is rated 3.9 based on 3,328 reviews