“Quick response from Fleming Greyson to my recent email regarding a voucher for the flight I couldn't take due to Covid restrictions. I am happy to have been advised that my application is being dealt with. It is reassuring to be updated and I appreciate the contact made.”
“Travel up have been fantastic with me, especially Fleming Greyson. He has helped me out throughout the whole process.
I had a voucher for the full amount when I originally had to cancel the flight, they have redeemed the full amount without any problem.
Big respect to FLEMING GREYSON.”
“Mr fleming Greyson from customer service provide exceptional service as my flight was cancelled by airline and he rearranged for me immediately as I highly recommend to use travel up if people like mr fleming work for them thanks 😊”
“I have had nothing but professional and speedy service from Fleming Greyson in processing a travel voucher in compensation for flights which couldn’t be used due to Coronavirus. I am very pleased with and appreciative of his assistance and can certainly recommend Travelup as represented by him”
“Very pleased with how my flight cancellation has been handled in these unprecedented times. All thanks to Fleming Grayson who has been a massive help 🙏”
“Mr Fleming Grayson, the customer service agent, that I spoke to was Very. Helpful.-he gave me a choice of Refund options, and understood that I had been waiting, Not for Travel up to Refund me, But British Airways! —they had CANCELLED my Flights TWICE, and gave me flights from Gatwick, knowing that they Would NO longer be flying from there!-he apologised, on there behalf, which was also nice of him.”
“I booked my flights with TravelUp to Bangkok. Then covid-19 struck! The Thai governments visa amnesty runs out on 26th September and after some emails/messages Fleming sorted my return flight with no extra charges
Thank you!”
“Just to say a big thank you to Fleming Grayson who dealt with my unfortunate request for a voucher earlier today in a very efficient, professional and friendly manner. He has made the blow of not being able to proceed with our booking, because my friend who lives in NY is currently barred from Greece for covid reasons, a little easier. Really appreciated Fleming!”
