“Lisa Jane very helpful who finally got flights changed
Other members of staff very poor service and had to call back 4 times until someone helpful was able to help”
“BA had cancelled my outbound flight from Heathrow to Zurich. I was very anxious that i would not be able to find another outbound flight the same day.
Lisa Jane managed to book me an outbound flight same day without any hassles and even an upgrade :)
She was so proffessional and very kind on the phone, answering all of my questions.
Thank you so much for taking care of everything Lisa! I will be sure to use travel up in the future and recommen you're services to friends and family!”
“Lisa was very good. I also appreciated knowing where I was in the queue to have my call answered. Specific info is much better than the 'long delays' warning you get from other firms...”
“I want to say thanks to Roy Edwards who has issued my inquiry immediately when one of my flights have cancelled and sent me an another flight which was convenient for me. Highly responsible.”
