“The schedule of my outbound stopover flights to Tokyo was changed by the airline. It meant a longer wait between flights. Ben Murphey from the TravelUp Schedule Change Department was really helpful in successfully negotiating with the airline to change the stopover flights into a direct flight. And best of all, this was at no extra cost. Thank you Ben.”
“James Anderson Admin officer Travel up".
He was brilliant. Answered my emails within a few minutes as I had a problem with the names in the tickets. Turns out I was mistaken but he remained professional and courteous at all times. Solved the problem very quickly and put my mind at rest.”
“Liam Johnson informed me of my flight changes and emailed back very efficiently after he had received my reply confirming that I was happy with the changes.”
“Our flight times got changed but upon emailing regarding this, Sophia was so helpful and offered us 3 alternatives which were incredibly helpful and beyond what we were expecting. Such a lovely refreshing experience. Thank you!”
