TreeKeeperBag.com Reviews

4.6 Rating 205 Reviews
91 %
of reviewers recommend TreeKeeperBag.com
4.6
Based on 205 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
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Email
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About TreeKeeperBag.com:

Our online store is dedicated entirely to TreeKeeper Christmas storage bags. Our warehouse is packed full of zillions of TreeKeeper items waiting for Santa to deliver one to you... Expect your order to ship the very same day its ordered and arrive quickly! Our knowledgeable customer service elves and an easy returns policy are just some of the other benefits of shopping at TreeKeeperBag.com.

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2089083229

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TreeKeeperBag.com 5 star review on 28th February 2024
Douglas B
TreeKeeperBag.com 5 star review on 18th August 2023
Hazel T
TreeKeeperBag.com 5 star review on 18th August 2023
Hazel T
TreeKeeperBag.com 5 star review on 18th April 2023
Laura P
TreeKeeperBag.com 5 star review on 15th January 2023
Leanne L
TreeKeeperBag.com 5 star review on 15th January 2023
Leanne L
TreeKeeperBag.com 5 star review on 13th December 2022
Nancy F
14
Anonymous
Anonymous  // 01/01/2019
I placed the order tree weeks ago been waiting for the bag to arrive so that I can pack my bag to go with the mover. The bag never came and I was informed by UPS that it was missing. Tried to contact the company through email and never got the reply. Called several times on different days and no one answer the phone. I left the voice mail but no one bother to call back. My credit card has already been charged with the item and I need someone to contact me on how I would be able to get my money back. I need to cancel the order since I am no longer under that address. I had to drag the tree with me when I love since I didn't have the bag at the last minute. PLEASE CONTACT ME BACK regarding the refund. Sadly this is the only way for me to reach the business.
Helpful Report
Posted 5 years ago
The delivery was very prompt and the product of very good quality.
Helpful Report
Posted 7 years ago
The best ornament storage system I've found to date. Absolutely love the fabric lining which nestles my ornaments safely suspending them so there is minimal direct contact.
Helpful Report
Posted 2 years ago
I purchased two of the Treekeeper XL Greenskeeper Rolling Christmas Tree Storage Bags for our 12' Christmas Tree. Going into the purchase I was skeptical that the tree would fit into just one XL Greenskeeper Bag. The tree arrived in two boxes about the same size as the Treekeeper bags so that told me there was no way all six sections of the 12' tree were going into one bag....but neither would I want it to. If you could get all sections into the bag you wouldn't be able to move it. Three tree sections fit nicely into each one. I emailed customer service before ordering to confirm if the wheels were plastic or rubber. I was told they were rubber. They are not. They are hard plastic that I wouldn't want rolling across my hardwood floors. I was able to find a set of 4" wheels (the wheels that come on it are 4.5") at Harbor Freight and have swapped them out. They roll much nicer, will support the heavy weight of the tree sections better and the bag will roll nicer across hardwood floors on the way to the tree set up spot. The bags come with two big handles/straps that are on top of the bag (the handles used to lift and wheel the bag are fine). To me the handles / straps are useless and I cut them off. There is no way to effectively lift the bag with these handles. I would have rather TreeKeeper put the money into better quality wheels versus adding the handles. I might try the internal straps but doubt I will hassle with using those given the three sections fit nicely with out them...again an area to take some cost out and/or transfer it to other components of the bag, i.e. quality wheels. A helpful hint when placing your sections in the bag keep the metal post end facing the opposite end from the wheels. If not when you pick it up to roll it those metal post section ends will slide down and into the canvas end of the bag...potentially puncturing the canvas like material. All in all a good solution as compared to other offerings available. The assembly was very easy once you see how one of the support rods goes together. The support rods (the internal frame) are put together in the corners with what appears to be a rivet. Once corner the rivet had come apart. I found it in the bottom of the bag, went to the hardware store and bought a similar size bolt, lock washer and nut to resolve. Easier then sending the unit back. The bags take up a lot of room so having a dedicated storage area would be a good idea. I would say if you are looking at storing a tree greater then three sections (you might sneak in a fourth section with some effort) you will need two of these.
Helpful Report
Posted 5 years ago
Great concept but horrible execution and material. The instructions tell you to attach the tie downs on the tree stand legs but they never stay tight and unfortunately the plastic used on the straps will break in a few years. They provide zippers to zip up the bag but you spend half the time wrestling with them because they keep coming down. They should be using a quality locking zipper to elevate this issue. REMEMBER Tree Keeper Bags, that people are buying these items to protect their investment not to inflict unnecessary damage on them. Then the top seems like they were designing the bag and then just quit! There is a wire ring that goes around the top and is cut in half to make it seem like you could close it up like a clam shell. This would have been a great place for snaps or for some other type of closure to completely enclose the top. Remember people do get those unfortunate things called stink bugs and would love to keep them out! Unfortunately, because of your poor design and engineering I will need to somehow make some form of modification without voiding the warranty to rectify this issue. You would expect after paying all this money for a protective tree cover that you would not go cheap on the mechanical parts. Now if you were kind enough to read this far please continue because this is where it really gets good. The concept is there, the other materials of the bag are pretty decent, the tree stand is phenomenal and for those reasons I will be keeping the bag (I knew you were wondering if I was going to keep or return the item). However, if the company does decide to redesign the bag and wants me to test it for them I would gladly give them my honest opinion.
Helpful Report
Posted 6 years ago
Our bag and stand arrived. It fit our tree perfectly. Thanks. R. Boxwell
Helpful Report
Posted 6 years ago
I am very pleased with both the size and strength of the bag. It holds my VERY full 9' Cashmere Fir quite nicely. There are, however, two things that I noticed that prevent me from giving it a "5 star" rating. 1) the small support bars on the inside that shape the bag are exposed and this allows the branches to get hung up when putting the tree in the bag. 2) The Velcro cover over the zipper goes across the bottom only, leaving the 2 sides open and thus leaving the bag susceptible to dust and critter entry. Aside from these two very minor suggested improvements, I can't imagine there is a better bag on the market and would highly recommend it!
Helpful Report
Posted 7 years ago
Love the size. Perfect for 9ft tree
Helpful Report
Posted 7 years ago
This is our second large Christmas tree bag that we have purchased from TREEKEEPER BAG. We loved our first, but after years and years of use, we broke one of the wheels. After calling and finding out all the wonderful features of the new large tree bag, we just bought another one. We love the new bag; it is much bigger and easier to use. We are so glad that wheel broke so that we could have this new bag. We also have the wreath bags and love using them.
Helpful Report
Posted 7 years ago
I have tried all day to talk to customer service. I ordered the bag and stand separately. I would like to get the pro price.
Helpful Report
Posted 6 years ago
TreeKeeperBag.com is rated 4.6 based on 205 reviews