TreeKeeperBag.com Reviews

4.6 Rating 205 Reviews
91 %
of reviewers recommend TreeKeeperBag.com
4.6
Based on 205 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email
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About TreeKeeperBag.com:

Our online store is dedicated entirely to TreeKeeper Christmas storage bags. Our warehouse is packed full of zillions of TreeKeeper items waiting for Santa to deliver one to you... Expect your order to ship the very same day its ordered and arrive quickly! Our knowledgeable customer service elves and an easy returns policy are just some of the other benefits of shopping at TreeKeeperBag.com.

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2089083229

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TreeKeeperBag.com 5 star review on 28th February 2024
Douglas B
TreeKeeperBag.com 5 star review on 18th August 2023
Hazel T
TreeKeeperBag.com 5 star review on 18th August 2023
Hazel T
TreeKeeperBag.com 5 star review on 18th April 2023
Laura P
TreeKeeperBag.com 5 star review on 15th January 2023
Leanne L
TreeKeeperBag.com 5 star review on 15th January 2023
Leanne L
TreeKeeperBag.com 5 star review on 13th December 2022
Nancy F
14
Anonymous
Anonymous  // 01/01/2019
The bag is very well made and I love that I can wheel it away and store it standing up. The downside was it was too small for my tree even though the Pro Medium should have worked for my tree dimensions. I had to send it back.
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Posted 1 year ago
Other than attaching it to the base we haven't used it yet. We bought a Treekeeper bag 10 years ago for a larger tree. That material seemed to be nylon and was easy to stuff inside the base as well as put up and down on the tree. This one seems to be a heavier, canvas like material and we are a little concerned as to how easily it will work on the tree.
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Posted 1 year ago
This is the second tree bag that I have purchased after becoming a big fan of the first. We bought a new 9' tree this year. The bag I purchased claims to be for 9' trees, but doesn't cover the top, leaving about 1' sticking out. No amount of adjustment is going to change that. This is a bit of a disappointment to say the least.
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Posted 2 years ago
Hi, thanks for your review. Just a quick piece of info that some people tend to miss when reading up on our bags - the tree is meant to be stored in the bag with the top removed and stored in the zippered section below. Based on the dimensions of the bag and your description of the size of your tree and the amount of tree coming out of the top of the bag, it sounds as though you may have left the top on the tree. Regardless, we're more than happy to take the bag back for a full refund if it isn't going to work out for you. Please just contact our customer service department if you'd like to get that going.
Posted 2 years ago
One quibble: it took several minutes to loosen the toggle on the cord-think it must have been defective as we had to eventually break it off.
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Posted 6 years ago
Great difficulty getting the bag unpacked and ready for initial use, causing me to lose one strand of lights. Otherwise it packed up neatly and rather easily after Christmas.
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Posted 6 years ago
Using this bag is a two person project,especially if you have a fuller tree! We found that the tree had to be compressed fully to reduce the diameter and therefore allowing the ring to be pulled up and over. Once completed it is a nice system, but it was not easy to do.
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Posted 6 years ago
As I completed my order a pop up asked if I wanted a wheeled cart. I was not able to go in and add to my order so had to pay shipping charges. Poor customer service when offering free shipping if order exceeds a certain amount.
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Posted 7 years ago
Hi Marsha, thanks for getting in touch. My apologies, it sounds as though you had some technical problems with our site. Please feel free to contact me through our website and I'll be happy to see what we can do to get you a stand. Denny ~ Customer Service Manager
Posted 7 years ago
Did not get my order as planned. Still waiting for delivery
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Posted 7 years ago
Hi Terry, thanks for your review. Our tracking is showing that the package was delivered on 1/17. It may have been dropped off at the wrong address. I would check in with your neighbors first, in about 99% of cases we discover that the package was dropped off next door. Definitely contact us if you aren't able to locate it and we'll get you taken care of. Denny ~ Customer Service Manager.
Posted 7 years ago
I was really torn on what overall rating to give the large tree bag. The description on treekeeperbag.com website says it will fit a tree 7-1/2 up to 9". The problem I have with it is the part that straps on the tree stand is too big in diameter. I have to use zip ties to keep the straps on the tree base. The bottom of the tree big is bigger than my tree stand.
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Posted 7 years ago
It was very difficult to maneuver. It is almost impossible for jus one person to do by themselves. Maybe my tree was very wide. I was thinking it would be simple and it was not.
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Posted 7 years ago
Not as easy to use, at least for us. While our tree is 7 , the large bag was too big.
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Posted 7 years ago
Hi Linda, thanks for your review. My apologies that the bag didn't meet your expectations. We do typically advise our customers to go for the medium bag for a 7' tree, depending on the width. We're happy to take the bag back and get you one that will work for you, just contact us via email or the message on our website. Denny ~ Customer Service Manager.
Posted 7 years ago
TreeKeeperBag.com is rated 4.6 based on 205 reviews