Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,271 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,271 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experiences in buying Mason Pearson brushes from Tressence are always wonderful. I have quick shipping, and the product is always what I expect from Mason Pearson. Thanks kindly, Christine”

Helpful Report

“Fast delivery. Item as described. I have ordered from them multiple times with no complications.”

Helpful Report

“Easy to order and item was correct. Earlier two attempts through Amazon delivered the pocket brush (half the price of this one) that the vendor had stuck a sticker on describing this one... for the full price. I did get my money back. This order was perfect!”

Helpful Report

“Thank you Howard for the incredible customer service. He took care of an issue I had with my order promptly and was very understanding. I look forward to shopping here again!”

Helpful Report

“Kudo's to Tressence for offering this excellent, top-quality Mason Pearson boar and nylon bristle brush. Many well-known vendors no longer have this in stock. Tressence delivered this in a couple of days. This brush is perfect for short or long hair and the combination of boar and nylon bristles provides many, many years of service. Very pleased with this product and the vendor's prompt service.”

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“Tressence is so very fine! I’m well satisfied with my shopping on-line experience. My Mason Pearson hairbrush is over the top and worth every penny. Why did I wait so long to buy this hairbrush?”

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“Tressence was the only place I could find this brush that has it in stock and received it promptly. Thank you”

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“My Mason Pearson Handy Sensitive hair brush arrived earlier than expected esp with this coming xmas season. Item delivered in excellent condition & it definitely live up to be the best brush ever.”

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“Top notch products and exceptional customer service.”

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“Perfect product Arrived very quickly and in excellent condition”

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“Super fast service and shipping! I love the quality of the brush and my hair already feels slightly different (shinier). Great product. I also like the fact that the price was discounted.”

Helpful Report

“very pleased with the pocket comb and the size of the pocket brush for my purse.also purchased the zippered pouch in which the comb and brush along with a powder compact,lipstick and several other small items, fits perfectly in my purse and is well protected,I have been looking for a small pouch for sometime that is cost effective, sturdy ,protective and does not take up a lot of room in my LV speedy 25,this pouch is perfect.As for my MP brushs,I was on the fence for quite sometime in purchasing the brushs..My hair is looking much less frizzy,and with just 1 months use I can tell a difference in my hair quality. these brushs are Worth every penny.I have med. finer textured hair,I like both the 100% boar and the boar/nylon,but the 100% bar is worth the extra money spent,I would recommend the nylon / boar for very thick hair and the 100% for fine to medium hair,I was surprised how stiff the 100% bristles was and penetrates to the scalp very well. I have the largest size of 100% bristle and also the popular ,I like more brush head surface area..I took the extra time to describe the brushs because I looked at them for many years and was unsure because of cost but I am now spoiled and would buy these brushs again, the combs are also nice for fine to med. hair.. I am very pleased with Tressence service.Note that I never take the time to write a review and I hope this helps.”

Helpful Report

“Ordered 2 brushes and 1 comb. Definitely an honest mistake on part of Tressence.com, initially shipping 2 brushes and no comb, because when I let Tressence.com know f the omission, they immediately shipped the comb. Thank you! I would definitely recommend your webiste and will order from you again.”

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“Perfect in every way!”

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“Howard and Tressence have been terrific.”

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“Good customer service...ordered several brushes, one brush arrived that was not what i thought i was ordering, it was returned without any issue. Would order again from Tressence. Very happy with their products and service.”

Helpful Report

Tressence.com is rated 4.9 based on 1,271 reviews