Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,287 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,287 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

Write Your review

Tell us how Tressence.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“exactly as described, best price I could find”

Helpful Report

“Quality product. Quick response. Thank you.”

Helpful Report

“Great product”

Helpful Report

“I love this brush perfect for my purse 👛 I will be ordering the bigger size brush. I another have the detangler brush love it too. Best brushes ever.”

Helpful Report

“Adore the brush. And the owner responded so quickly to questions via email! Thank you”

Helpful Report

“I had to replace the brush I bought here 3-4 years ago. this was my second order ever. fast shipping. great!”

Helpful Report

“The website is very easy to navigate and view what is or is not available for purchase, as opposed to wasting one's time clicking around. The shipping was quick and well-packaged. The customer service was very prompt. The Proprietor, Mr. Bernstein, actually understood my specific concerns and addressed them, which demonstrated his expertise with Mason Pearson products lacking amongst many other sellers. Highly recommend.”

Helpful Report

“What a wonderful purchasing experience! I had ordered an additional brush and the owner himself called to make sure I knew my brush already came with the cleaning brush. I 100000% recommend this company!”

Helpful Report

“Very easy, shipped almost immediately, early delivery, very pleased with the product and the transaction.”

Helpful Report

“Well packed item, specialized merchant, very responsive to give me options to resolve when I spotted a manufacturer defect.”

Helpful Report

“Good brush that arrived quickly”

Helpful Report

“Mason Pearson brushes are the best and ordering from Tressence is easy and the best way to see all of the Mason Pearson brushes and an excellent way to decide which one(s) to purchase!”

Helpful Report

“Always great prices and very prompt shipping.”

Helpful Report

“A wonderful hair brush at a good price. Thank you very much.”

Helpful Report

“I’ve had Mason Pearson Natural boar brushes for fine thin hair for 50 years! Just ordered a new Pocket size for my purse. My hair has always been fine and thin & this brush is a miracle . Take care of it and “ wash “ it correctly and it will be your hair’s best friend. It will give volume to fine thin hair. Make sure you buy the correct brush for your hair type and length. A friend told me about Mason Pearson when I was in my late teens, & at the time I saved for it. . . Worth every last penny then & now !!!”

Helpful Report

“amazing!!!!!!!”

Helpful Report

“Fantastic!”

Helpful Report

“Easy to place order, shipped quickly, packaged well, arrived on time.”

Helpful Report

“I've been wanting a Mason Pearson brush for a long time. I finally decided I was going to make the splurge but I had so many questions. I'm so happy that I googled and found Tressence, rather than ordering from a well known retailer where prices are inflated and fakes abound. Tressence was able to help me learn which brush was right for me and answered all my questions. Best of all, I saved $50! I absolutely love and treasure my new Mason Pearson brush. It's the finest, most luxurious thing I have ever owned. I never liked brushing my hair because of bad experiences as a child, but now I absolutely love it and my hair is shining and healthy. Even my neighbor asked me what I'm doing different to my hair! It FEELS so healthy and soft! I'm a believer! Thank you, Tressence! Shipping was super fast too!”

Helpful Report

“Omg I love this brush the Quality is outstanding and I will definitely be purchasing more.”

Helpful Report

Tressence.com is rated 4.9 based on 1,287 reviews