Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,294 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and speedy delivery. So happy with my brush!”

Helpful Report

“I have been looking for a nylon and boar brush for my Shih Tzu for years. I found the most reasonable price on Maison Pearson at Tressence.com and finally took the plunge of purchasing. The arrival of the brush was prompt, and it was well packaged. I should have purchased earlier. The brush is outstanding.”

Helpful Report

“The truth is that the shipment was fast but I doubt that the brushes are original, the only way to check that the brushes are original is with a QR code that the brand implemented approximately in March. It seems logical to me that they have brushes purchased before that so there is no way to check that they are original, but as far as I know the original MASON PEARSON brushes do not leave frizz or static electricity in the hair after brushing it and it does leave a lot of static in my hair so I do not think it is original.”

Helpful Report

“I love my Mason and Pearson authentic hair brush and they have become a tradition in our family as I have used mine for many years first buying it at Harrods in London. Now I order mine, my daughter's and my granddaughter's Mason and Pearson hair brushes from Tressence and very happy to give them my business as thiers is authentic and there are copy cat type brushes out there to avoid. Five stars to Tressence!”

Helpful Report

“My MP brush was excellent quality and very quick delivery. Will be ordering again. The brush stimulates scalp blood flow and also exfoliates the scalp. Makes hair voluminous.”

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“excellent service, prices and advice and we love the brushes”

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“The Mason Pearson Detangler comb was exactly what I needed. Smooth teeth no catching or pulling. Delivery was quick.”

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“exactly as described, best price I could find”

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“Quality product. Quick response. Thank you.”

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“Great product”

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“I love this brush perfect for my purse 👛 I will be ordering the bigger size brush. I another have the detangler brush love it too. Best brushes ever.”

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“Adore the brush. And the owner responded so quickly to questions via email! Thank you”

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“I had to replace the brush I bought here 3-4 years ago. this was my second order ever. fast shipping. great!”

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“The website is very easy to navigate and view what is or is not available for purchase, as opposed to wasting one's time clicking around. The shipping was quick and well-packaged. The customer service was very prompt. The Proprietor, Mr. Bernstein, actually understood my specific concerns and addressed them, which demonstrated his expertise with Mason Pearson products lacking amongst many other sellers. Highly recommend.”

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“What a wonderful purchasing experience! I had ordered an additional brush and the owner himself called to make sure I knew my brush already came with the cleaning brush. I 100000% recommend this company!”

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“Very easy, shipped almost immediately, early delivery, very pleased with the product and the transaction.”

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“Well packed item, specialized merchant, very responsive to give me options to resolve when I spotted a manufacturer defect.”

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“Good brush that arrived quickly”

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“Mason Pearson brushes are the best and ordering from Tressence is easy and the best way to see all of the Mason Pearson brushes and an excellent way to decide which one(s) to purchase!”

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“Always great prices and very prompt shipping.”

Helpful Report

Tressence.com is rated 4.9 based on 1,294 reviews