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Tressence.com Reviews

4.9 Rating 1,300 Reviews
99 %
of reviewers recommend Tressence.com
4.9
Based on 1,300 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Tressence.com Reviews
Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

Write Your review

Anonymous
Anonymous  // 01/01/2019
Wonderful customer service! I realized I had ordered the wrong brush as soon as I opened the box. Customer Service immediately put the correct brush in the mail to me along with a return shipping slip for the first brush. Quick & easy.
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Posted 1 year ago
I have purchased three times. This product is one of a kind, so you always know what you're getting, and Tressence makes it easy. And sale prices are a major bonus.
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Posted 2 years ago
Always prompt service
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Posted 2 years ago
Outstanding customer service! Quick delivery and beautiful products.
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Posted 2 years ago
Amazing product and even better customer service!
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Posted 2 years ago
Very easy to use and everything arrived on time, and in good condition!
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Posted 2 years ago
I was so impressed with the level of service, speed of delivery, and quality of product that I received! Other online purchases I make from same distance take at least twice the time to arrive. It is wonderful knowing there is a company out there that values their customers!
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Posted 2 years ago
This company came thru for me twice when Neimans and Bergdorf failed (out of stock waitlisted). Shipping was perfect and arrived speedily. Will def be back.
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Posted 2 years ago
Brushes thought my shortish thick hair with ease while lifting and separating the strands. It is easy on the scalp.
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Posted 2 years ago
Ease of ordering was great. Parcel arrived very promptly in Canada Birthday surprise for my daughter. Unfortunately the packaging gave the surprise away
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Posted 2 years ago
They have a very small internet presence but Tressence is great. I got a beautiful Mason Pearson brush at an amazing price. I would buy from them again.
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Posted 2 years ago
Very Fast Shipping!
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Posted 2 years ago
Originally, I got the wrong brush and I called up and immediately I was sent a new one that I ordered and I could send it when I got back. It was really a great experience because most of the time people go when you have to buy another one you have to go through all this rigmarole, and the whole process was amazing.
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Posted 2 years ago
Great customer service!
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Posted 2 years ago
Amazing service as always
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Posted 2 years ago
I thought this place was fake and I was going to get counterfeit products. It’s real and the brushes are real the founder emailed me as well to talk about my concerns before my purchase. Great place to find the rare color of pink brushes for this brand. I recommend this site to anyone interested in Mason Pearson products.
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Posted 2 years ago
Very good service and very responsive. I would to business with them again.
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Posted 2 years ago
they were great! It was delivered so quickly! i will shop with them again!
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Posted 2 years ago
Another excellent MP brush from Tressence....this makes my fourth, I think. Always very quickly shipped and very smooth transactions, thank you!!
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Posted 2 years ago
Product came as advertised. Shipping time was as indicated in email. Experience was great.
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Posted 2 years ago
Tressence.com is rated 4.9 based on 1,300 reviews