4.9 Rating 1,271 Reviews
99 %
of reviewers recommend
Based on 1,271 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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World's only Mason Pearson specialty shop, featuring the full line in all available colors.

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+1 206 395-4632



713 Avenida Majorca Unit D,
Laguna Woods

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Excellent service and fast delivery. Thank you Tressence!
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2nd time buying a brush from you and as always timely and perfect arrival. Thank you!
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Smooth process, great prices, items arrived exactly as expected. Will definitely shop here again for any Mason Pearson products.
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I am happy with my purchase. Received my order promptly, correct and no damage. I will definitely order from again. Thank you to the whole team. Really thank you I have teenage nieces with all their own styles and preferences that change as fashion does. I am able to give them an actual gift instead of a card and cash. Also boost my candidacy for best Uncle Ever. Thank you again
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Order was promptly filled and was just what I wanted. Very easy.
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Easy to find the product I wanted. The company stated they were on holiday and orders would be despatched upon return and it was- very promptly! Arrived internationally in good time. I would buy again and and recommend this company.
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Site was easy to use and item was as advertised.
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So I have now purchased 2 brushes from Tressence and each brush came in the original boxes with full packaging. These guys are excellent distributors for Mason Pearson hairbrushes.
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Very Fast Shipping & Beautiful Hairbrushes...Thank You!
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I ordered a hairbrush that was much smaller in person then I expected even though the dimensions were listed on the website. The cost for the larger size was too high for me. The owner was willing to exchange the brush for the next higher size at a discount. He really wanted to help me get the color and size I wanted. He emailed me a return label quickly and sent me a discount code so I could buy the larger size. Thank you for the great customer service.
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Price and shipping excellent
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Wonderful customer service! I realized I had ordered the wrong brush as soon as I opened the box. Customer Service immediately put the correct brush in the mail to me along with a return shipping slip for the first brush. Quick & easy.
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I have purchased three times. This product is one of a kind, so you always know what you're getting, and Tressence makes it easy. And sale prices are a major bonus.
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Always prompt service
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Outstanding customer service! Quick delivery and beautiful products.
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Amazing product and even better customer service!
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Very easy to use and everything arrived on time, and in good condition!
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I was so impressed with the level of service, speed of delivery, and quality of product that I received! Other online purchases I make from same distance take at least twice the time to arrive. It is wonderful knowing there is a company out there that values their customers!
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This company came thru for me twice when Neimans and Bergdorf failed (out of stock waitlisted). Shipping was perfect and arrived speedily. Will def be back.
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Brushes thought my shortish thick hair with ease while lifting and separating the strands. It is easy on the scalp.
Helpful Report is rated 4.9 based on 1,271 reviews