Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,276 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,276 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

Write Your review

Tell us how Tressence.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tressence is my go to for MP hair brushes and combs. The customer service is excellent and because of that is the reason for my purchases. The combs are amazing, and even my teen grandsons love them! Even if Tressence charged full retail price I would order from them as their customer service is THAT great!”

Helpful Report

“Tressence.com offers A+ service. Highly recommend!”

Helpful Report

“Beautiful product and great company to deal with!”

Helpful Report

“Hell yeah y’all had exactly what I needed and all the options more. Great Mason Pearson quality. Thank you, thank you, thank you!”

Helpful Report

“Super fast shipping, super beautiful brush - the perfect replacement to my heirloom MP.”

Helpful Report

“Excellent service and fast delivery. Thank you Tressence!”

Helpful Report

“2nd time buying a brush from you and as always timely and perfect arrival. Thank you!”

Helpful Report

“Smooth process, great prices, items arrived exactly as expected. Will definitely shop here again for any Mason Pearson products.”

Helpful Report

“I am happy with my purchase. Received my order promptly, correct and no damage. I will definitely order from Tressence.com again. Thank you to the whole team. Really thank you I have teenage nieces with all their own styles and preferences that change as fashion does. I am able to give them an actual gift instead of a card and cash. Also boost my candidacy for best Uncle Ever. Thank you again”

Helpful Report

“Order was promptly filled and was just what I wanted. Very easy.”

Helpful Report

“Easy to find the product I wanted. The company stated they were on holiday and orders would be despatched upon return and it was- very promptly! Arrived internationally in good time. I would buy again and and recommend this company.”

Helpful Report

“Site was easy to use and item was as advertised.”

Helpful Report

“So I have now purchased 2 brushes from Tressence and each brush came in the original boxes with full packaging. These guys are excellent distributors for Mason Pearson hairbrushes.”

Helpful Report

“Very Fast Shipping & Beautiful Hairbrushes...Thank You Tressence.com!”

Helpful Report

“I ordered a hairbrush that was much smaller in person then I expected even though the dimensions were listed on the website. The cost for the larger size was too high for me. The owner was willing to exchange the brush for the next higher size at a discount. He really wanted to help me get the color and size I wanted. He emailed me a return label quickly and sent me a discount code so I could buy the larger size. Thank you for the great customer service.”

Helpful Report

“Price and shipping excellent”

Helpful Report

“Wonderful customer service! I realized I had ordered the wrong brush as soon as I opened the box. Customer Service immediately put the correct brush in the mail to me along with a return shipping slip for the first brush. Quick & easy.”

Helpful Report

“I have purchased three times. This product is one of a kind, so you always know what you're getting, and Tressence makes it easy. And sale prices are a major bonus.”