Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,271 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,271 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never responded to my email inquiring to return.”

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“I have not yet received my shipment .Where is it?The USPS tracking is not updated”

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“We ordered a brush on April 10th and it is now April 22 and we have not received it.”

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We shipped this customer's order the same day it was placed. After following up with the customer upon seeing his review we jointly agreed to wait a couple of more days before taking further action. Fortunately, the brush was delivered within the agreed timeframe. Following delivery customer sent the following message: Mr. Bernstein Thank you for your persistence and follow up. Yes, it finally arrived a couple of hours ago. Best, Don Falcone

“Good customer service...ordered several brushes, one brush arrived that was not what i thought i was ordering, it was returned without any issue. Would order again from Tressence. Very happy with their products and service.”

Helpful Report

Tressence.com is rated 4.9 based on 1,271 reviews