Triads Reviews

4.70 Rating 2,099 Reviews
94 %
of reviewers recommend Triads
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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The shoes were two different colours. Heard nothing since they were returned.
Posted 4 years ago
Hi your shoes were received friday however our internet team on there return to work on monday have refunded you. There was as far as we can see a minimal colour difference however the customer is always right so sorry.
Posted 4 years ago
I asked for a return label and no one ever answered to my email, it's been over a week and I still don't have one.
Posted 4 years ago
Sent parcel had the wrong address on it so never got it 3 weeks chasing and asking for refund or to help me track parcel was told its tough and I wouldn't get neither a refund pair of trainers, have send over 30 emails to get laughed at clearly got ripped of for £100 right on top off Xmas and will be 1 main present short on Xmas day Disgusting
Posted 4 years ago
Funny how this site deletes negative reviews that are posted here. What a joke. Abysmal customer service, even when they're loosing their customers shipments. Looks more and more like a scam site to me.
Posted 4 years ago
I do. not like given bad reviews but I had to to this very un helpful company
Posted 2 years ago
Delivery was a let down, delivered on 3rd attempt after buying high profile trainers 1st time buyer and it has left a bad taste so will not be purchasing from this site again, had to call to find out the reasons behind the messed up deliveries nothing was refused my end but that was the paper left and I don’t see the point of having my mobile details if no initiative person(s) is going to use it, to find out if I can come out and sign for my trainers. After all that stress opened up the parcel The Nike trainers box was battered not good presentation for the amount I paid. Unpleasant shopping experience overall for a nice pair of trainers.
Posted 2 years ago
Excellent prices and top quality products
Posted 2 years ago
I tried to cancel the order immediately after placing it. Triad insists on still charging 10 Pounds shipping fee without even shipping out the order.
Posted 3 years ago
Terrible experience! Shipped my box in a bag and received my box completely smashed! tried canceling before they shipped but they shipped anyways and got my shoe box smashed
Posted 4 years ago
Must improve it. No tracking while you sent a goods. And have wait to long day
Posted 5 years ago
terrible experience?take my long time waiting my pack.and I havent got my item yet ,I will never do any shopping in this web!
Posted 5 years ago
A busy friday adidas release date but nevertheless still got my order through and delivered on time! Cheers
Posted 6 years ago
Fast shipping and great prices!
Posted 2 years ago
Posted 2 years ago
Good quality and prompt service
Posted 2 years ago
Prompt delivery. Exceptionally happy with my purchases!
Posted 2 years ago
Very good deals
Posted 2 years ago
Excellent, quick service!
Posted 2 years ago
It’s been 2 months since I ordered and I still have not received my order yet. Could you please follow up promptly. I’ve alrd made payment!
Posted 2 years ago
Great product great service
Posted 2 years ago
Triads is rated 4.70 based on 2,099 reviews