Triads Reviews

Name: Triads
Rating: 4.69

4.7 Rating 2,102 Reviews

93 %

of reviewers recommend Triads

Company Reviews

Questions

Metrics

4.7

Based on 2,102 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07922753425

Email:

sales@triads.co.uk

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Triads 1 star review on 2nd September 2019

Of Triads

Triads 5 star review on 17th February 2019

Gavin

Triads 5 star review on 22nd January 2019

Taurai

Triads 5 star review on 20th January 2019

Mirek

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes were two different colours. Heard nothing since they were returned.”

Helpful Report

Posted 6 years ago

Hi your shoes were received friday however our internet team on there return to work on monday have refunded you. There was as far as we can see a minimal colour difference however the customer is always right so sorry.

Posted 6 years ago

“I asked for a return label and no one ever answered to my email, it's been over a week and I still don't have one.”

Helpful Report

Posted 6 years ago

“Sent parcel had the wrong address on it so never got it 3 weeks chasing and asking for refund or to help me track parcel was told its tough and I wouldn't get neither a refund pair of trainers, have send over 30 emails to get laughed at clearly got ripped of for £100 right on top off Xmas and will be 1 main present short on Xmas day Disgusting”

Helpful Report

Posted 7 years ago

“Funny how this site deletes negative reviews that are posted here. What a joke. Abysmal customer service, even when they're loosing their customers shipments. Looks more and more like a scam site to me.”

Helpful Report

Posted 7 years ago

“I do. not like given bad reviews but I had to to this very un helpful company”

Helpful Report

Posted 5 years ago

“Delivery was a let down, delivered on 3rd attempt after buying high profile trainers 1st time buyer and it has left a bad taste so will not be purchasing from this site again, had to call to find out the reasons behind the messed up deliveries nothing was refused my end but that was the paper left and I don’t see the point of having my mobile details if no initiative person(s) is going to use it, to find out if I can come out and sign for my trainers. After all that stress opened up the parcel The Nike trainers box was battered not good presentation for the amount I paid. Unpleasant shopping experience overall for a nice pair of trainers.”

Helpful Report

Posted 5 years ago

“Excellent prices and top quality products”

Helpful Report

Posted 5 years ago

“I tried to cancel the order immediately after placing it. Triad insists on still charging 10 Pounds shipping fee without even shipping out the order.”

Helpful Report

Posted 6 years ago

“Terrible experience! Shipped my box in a bag and received my box completely smashed! tried canceling before they shipped but they shipped anyways and got my shoe box smashed”