“Ordered a ring for my man's birthday - amazing quality, he absolutely loved it but unfortunately, it wasn't the right size. Posted it back (international) and refund (as didn't have correct size in stock) was processed quickly without me having to chase up anything! Was very impressed with their customer service and will not hesitate ordering from them again due to quality of products and service!”
“Loved my ring, great quality, but I ordered the wrong size. I called after hours and left a message. To my surprise, I received a call back within 10 minutes and had one of the best service experiences in my life. James asked me to take a photo of my finger with the ring sizer on it that came in my package. While on the phone he could see the size I needed so I didn't make another mistake. He then emailed me a return mailing sticker so I could return the ring and ordered a new ring to be shipped immediately - all in one simple phone call. I would highly recommend James and Tribal Hollywood for any jewelry purchase. Thank you.”
“I contacted Tribal Hollywood to restore my slightly faded leather bracelet. I was told to mail it to them and within a few days I received a brand new bracelet. Excellent customer service. Thank you Tribal Hollywood.”
