Triodos Bank UK Reviews

Name: Triodos Bank UK
Address: Deanery Road, Bristol
Rating: 3.52

3.5 Rating 111 Reviews

63 %

of reviewers recommend Triodos Bank UK

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Phone:

0330 355 0355

Email:

contact@triodos.co.uk

Location:

Deanery Road
Bristol
BS1 5AS

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Triodos Bank UK 1 star review on 30th June 2025

When I Thought My Scammed Crypto Was Lost For Good, I Stumbled Upon ‎(+ 1 3 2 6 2 09 03 2 5).

Triodos Bank UK 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was unaware of the number of innocent people they had tricked. Thankfully, I came across S I M O N C H. C O M, a respectable company that specializes in tracking down and retrieving lost money and profits. I wanted to withdraw my money after making a huge percentage, but they demanded more, which confirmed my thoughts that it was all a hoax. Thankfully, I came across S I M O N C H. C O M, a respectable company that specializes in tracking down and retrieving lost money and profits.”

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Posted 1 year ago

“Triodos Bank is just a Bank build to get money off people like me, my account was locked with no reasonable reason, i contacted them severally begged them to access my account and get all my money out of the account but it's a NO, i search online and seek for assistance with Evidentltd.com, to my greatest surprise is how evidentLTD.COM did get them to reopen my account and i could easily get my money off the account”

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Posted 1 year ago

“I had a bad experience with them. It was heartbreaking, and I had no idea how many innocent individuals had been duped by their tactics. Thank goodness, I found R:E:C:O:V:C:A:P:I:T:A:L a reputable firm that focuses on locating and recovering misplaced deposits and earnings. Their professional help allowed me to get back what was properly mine. They made sure that justice was done and gave me piece of mind all through the process.”

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Posted 1 year ago

“Our non-profit has had an account with Triodos for several years. In all that time decent customer service has been a near impossibility (via chat, email or phone). On top of that, Triodos just isn't set up for 21st Century banking, which has made smooth operations really difficult. We are looking for a new bank. It's really sad too, because we definitely value the bank's focus on sustainability and social issues and its commitment to invest in community. After reading the other reviews I think I can say, Triodos, you have done yourself a deep disservice and you tarnish the reputations of other banks trying to "do good." Time for new leadership, at both the board and the executive levels.”

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Posted 3 years ago

“I initially joined triodos because I wanted my money to be doing good in the world even when I wasn't using it. The poor online service and functionality quickly led me to use another bank for my day to day transactions, and I used triodos solely for my savings (which I rarely access). 18 months later, I am now trying to leave triodos, as each time I forget my password, they lock your account and POST a new password to your house - freezing access to your funds until you receive the letter (which has taken up to 2 weeks in the past). My wife is sick of my furious rants every time I try to interact with this bank that seems to have its systems and processes stuck in the 1980s. So I am leaving them (if I can get access to my account again).”

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Posted 3 years ago

“I Have a Personal Current Account with Triodos I paid monies into the account of £5,000 after this they froze my account. I spoke to the operator and explained that I has transferred the monies from another account that I hold, I have given this information 3 times now, its been 6 days that I haven't been able to log into my account, or speak to a manager, to get this resolved. I don't have access to my account to make any payments or use my card. Its outrageous! Do Not Use Triodos - This is NOT Ethical Considerate BANKING!!”

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Posted 4 years ago

Thank you for leaving your feedback. As you know, we are in touch with you directly and will keep you updated through email. Thank you, Ellie.

Posted 4 years ago

“Disappointed with service, no longer send out annual statements which are need to complete a tax return. Old accounts closed cant be accessed online, and they didn't bother send out a final statement when the bond came to end of term. I would be happy to support ethical banking and accept a lower interest rate but would expect a good customer service”

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Posted 7 years ago

We're sorry to hear we haven’t provided the service both you and we would expect. Please can you email contact@triodos.co.uk with your details and we can look into this further for you. Thank you, Triodos.

Posted 7 years ago

“Poor response to an enquiry”

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Posted 7 years ago

Triodos Bank UK is rated 3.5 based on 111 reviews