Triodos Bank UK Reviews

4.2 Rating 78 Reviews
79 %
of reviewers recommend Triodos Bank UK
Read Triodos Bank UK Reviews
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Phone:

0330 355 0355

Email:

contact@triodos.co.uk

Location:

Deanery Road
Bristol
BS1 5AS

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Anonymous
Anonymous  // 01/01/2019
Absolutely satisfied on all levels, especially conscience! One thing, please make it possible to deposit cash soon, I’m now freelance and would greatly benefit from that service but am forced to get another account just so I can deposit then transfer to Triodos! Thanks
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Posted 3 years ago
Was great to see their ethical banking info and signed up about 1 year ago for the personal account (also at present signing up for a business account). The app and online banking is good but a little "busy" visually compared to other banks online platforms. Also the way they calculate the available balances online can be a little tricky to work out on times - it would be much easier to do the whole "Current balance = £x, Available balance = £x" standard that others use. On the whole though it depends what you want in life. If you are happy to take a few minor bug bears in the knowledge you aren't supporting fossil fuel or the arms trade then this is the bank for you.
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Posted 4 years ago
Tridos phoned me & left a message. I phoned back, got through quickly & spoke to a person who was helpful & wasn't just reading the exact words from a computer screen - was human!
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Posted 5 years ago
Good ethics and personal care. Accessible.
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Posted 6 years ago
I really hardly remember my last contact with Triodos, and so I think it must have been satisfactory. I can bear a grudge quite easily, and so would probably have remembered if there had been any big problem. I can't remember if you are one of the many organisations that play muzak when clients telephoning are waiting for a reply. If you are, please note that muzak drives me mad! If I am phoning my bank, I am THINKING, and do not want muzak which just annoys me!
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Posted 7 years ago
I like the way Triodos works but I was refused a bank account because my turnover is not £5,000 so I can't comment much.
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Posted 7 years ago
Very friendly and helpful on the phone.
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Posted 7 years ago
Excellent customer service. Clarity, patience, efficiency and perfect product knowledge. And - no painful waiting on the phone !
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Posted 7 years ago
Excellent customer service on the phone – best half hour ever spent getting clarification on banking terms and what different saving and investment possibilities there are.
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Posted 7 years ago
Our Community Interest Company now has a Triodos 'social venture' business current account, This means we can begin to sort out our future and know where we stand in relation to our parent organisation. The process of getting there was a bit laborious, but we feel as though we are in safe hands. Throughout the application process, the Customer Service Team have been readily available and helpful.
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Posted 7 years ago
Triodos is excellent but could do with offering higher interest if possible. I love the information they give and their transparency. They support such wonderful sustainable organisations. Waiting for their current account.
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Posted 7 years ago
I telephoned recently with a query about my new ISA and found the operator very sympathetic and helpful.
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Posted 7 years ago
Knowing where my money goes is something I value and Triodos Bank helps me do this. The website is very useful & provides clear information about the companies they invest in. I enjoy reading the blogs from the companies and the positive impact they have on the environment. I also love to inform my friends & family about Triodos Bank and the benefits of having an account with them. I very much look forward to opening a current account with Triodos in the near future! Keep up the good work! Rose :)
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Posted 8 years ago
Triodos Bank UK is rated 4.2 based on 78 reviews