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Trust Panda Reviews

4.9 Rating 959 Reviews
99 %
of reviewers recommend Trust Panda
4.9
Based on 959 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Trust Panda Reviews
Trust Panda 5 star review on 20th December 2025
Anonymous
Trust Panda 5 star review on 8th May 2025
John A
Trust Panda 5 star review on 1st December 2023
Leonid S
Trust Panda 5 star review on 28th November 2023
Jazz C
Trust Panda 5 star review on 25th September 2023
Christopher O
Trust Panda 5 star review on 17th July 2023
Daniel E
Trust Panda 5 star review on 10th July 2023
RACHEL C
18
Anonymous
Anonymous  // 01/01/2019
Fast delivery and good prices on their products, kept upto date on the progress of my order. Definitely buy from them again.
Helpful Report
(North Ryde) - Posted 1 year ago
Straight forward service
Helpful Report
(North Ryde) - Posted 1 year ago
Yubikey stock ordered 27/9/24 Still not arrived by 8/10/24 Called support line - they have tracked the item, and confirm I have not received it - apparently the item is on its way back to Trust Panda. Asked operator when the Yubikeys will be shipped... he sais he did not know, and depends when they receive the already shippedc (but failed to deliver) items. Asked "hypothetically" if they never receive the failed delivery, when would they send the items I paid for. Answer "I don't know. If you like can get a manager to call you" "Okay - yes please, have a manager call me if you do not know. When are they likely to call?" "I don't know. They are very busy" ...right.
Helpful Report
(North Ryde) - Posted 1 year ago
Hi Brett, We engaged Australia Post on this issue and they've advised that the address you provided with your order was incorrect which is why the delivery failed in the first place. Despite providing an incorrect physical address we reshipped your order for free, upgraded it from Standard to Express Post to your PO Box and a manager called you back within two hours of your initial call. I appreciate that you may be frustrated that the package didn't initially arrive but our team do work hard to escalate and address issues regardless of who is responsible for the initial problems.
Posted 1 year ago
Perfect, swift purchase and delivery.
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(North Ryde) - Posted 1 year ago
Great service thanks. Easy and fast.
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(North Ryde) - Posted 1 year ago
Thanks very much!
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(North Ryde) - Posted 1 year ago
Great service and quick delivery.
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(North Ryde) - Posted 1 year ago
Easy ordering process and support staff were very helpful
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(North Ryde) - Posted 1 year ago
Quality and trust from start to finish. Love the panda culture and all the extras included in a purchase.
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(North Ryde) - Posted 1 year ago
Good customer servcie and quick delivery
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(North Ryde) - Posted 1 year ago
I purchased some YubiKeys online from Trust Panda and they were available to pick up less than 30 minutes later. Easy pick up and great service.
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(North Ryde) - Posted 1 year ago
Great service
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(North Ryde) - Posted 1 year ago
Good prices, fast response...
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(North Ryde) - Posted 1 year ago
Great quick delivery
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(North Ryde) - Posted 1 year ago
Great service! Thank you.
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(North Ryde) - Posted 1 year ago
Super fast shipping and very well packaged content.
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(North Ryde) - Posted 1 year ago
Overall very happy
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(North Ryde) - Posted 1 year ago
Quick delivery with required signature. Love the branding, will order my next set of keys through Trust Panda.
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(North Ryde) - Posted 1 year ago
Quick and easy delivery. Items delivered in perfect condition.
Helpful Report
(North Ryde) - Posted 1 year ago
Trust Panda is rated 4.9 based on 959 reviews