Trust Panda Reviews

4.9 Rating 675 Reviews
99 %
of reviewers recommend Trust Panda
4.9
Based on 675 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Trust Panda Reviews
Trust Panda 5 star review on 1st December 2023
Leonid S
Trust Panda 5 star review on 28th November 2023
Jazz C
Trust Panda 5 star review on 25th September 2023
Christopher O
Trust Panda 5 star review on 17th July 2023
Daniel E
Trust Panda 5 star review on 10th July 2023
RACHEL C
Trust Panda 5 star review on 18th May 2023
Peter D
Trust Panda 5 star review on 26th December 2022
Flavian T
16
Anonymous
Anonymous  // 01/01/2019
Acceptable
Helpful Report
Posted 1 year ago
Overpriced postage massive carbord envelope used for a 5m vinyl sticker but happy with the actual product
Helpful Report
Posted 1 year ago
Hi Joshua, Thanks for the feedback on the packaging we use for shipping. We introduced the recyclable cardboard envelope for shipping even for the small YubiStyle stickers and YubiKeys following several issues with the carrier and customers not being able to locate goods that are shipped out and our delivery issues reduced by over 98% as a result. Given the low value / single item order you placed for $8.95 we recovered our total cost of shipping in our minimum shipping fee of $10.00 (that is actually less than our actual cost of delivery to you). This shipping cost would be the same regardless of the size of the envelope as it is the minimum charge Australia Post levies on the delivery to your address as part of our eParcel contract. Thanks for the feedback and we'll continue to work on better options for lower cost items in to the future. AD
Posted 1 year ago
Trust Panda is rated 4.9 based on 675 reviews