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Trust Panda Reviews

4.9 Rating 1,040 Reviews
98 %
of reviewers recommend Trust Panda
4.9
Based on 1,040 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read Trust Panda Reviews
Visit Website

Phone:

291574588

Email:

support@trustpanda.com.au

Location:

19 David Avenue,
19 David Avenue
North Ryde
2113

Write Your review

Trust Panda 3 star review on 13th August 2026
Anonymous
Trust Panda 5 star review on 20th December 2025
Anonymous
Trust Panda 5 star review on 8th May 2025
John Archer
Trust Panda 5 star review on 1st December 2023
Leonid Shamis
Trust Panda 5 star review on 28th November 2023
Jazz Chow
Trust Panda 5 star review on 25th September 2023
Christopher Ortega
Trust Panda 5 star review on 17th July 2023
Daniel Elphinstone
19
Anonymous
Anonymous  // 01/01/2019
“It is simple and easy to use”
Helpful Report
(North Ryde) - Posted 2 months ago
“...........”
Helpful Report
(North Ryde) - Posted 4 months ago
“Not straightforward to setup. The site map is large and somewhat difficult to find the aspects of the key functions that may be of relevance. For individual users, a simpler startup guide and functionality would be good.”
Helpful Report
(North Ryde) - Posted 4 months ago
Hi Robert, Thank you for taking the time to share your experience - we really appreciate the honest feedback. We'd love to help make the setup process smoother for you. We have a quick start guide available at yubico.com/start that walks through the key steps, and we hope it helps simplify things. If you have any further questions, please don't hesitate to reach out to us directly - we're happy to help. Trust Panda Team
Posted 4 months ago
“Good communication regarding order.”
Helpful Report
(North Ryde) - Posted 8 months ago
“I would have given them 5🌟, but I find it very frustrating that I had to sign for it, when I have an Authority to Leave with Australia Post, as I work. It just so happened on this occasion I was home to sign for it. Apart from that, I got my order quite quickly and am happy with the quality.”
Helpful Report
(North Ryde) - Posted 10 months ago
“Fast service. Item arrived as described. Would use again. Cost was the only issue.”
Helpful Report
(North Ryde) - Posted 11 months ago
“Everything was all right with the purchase, but I think the delivery time could be a bit shorter.”
Helpful Report
(North Ryde) - Posted 11 months ago
“Amazing service very prompt and quick Friendly staff”
Helpful Report
(North Ryde) - Posted 1 year ago
“Trust Panda service was very good but, the delivery couries was delayed”
Helpful Report
(North Ryde) - Posted 1 year ago
“Got very quickly Thankyou”
Helpful Report
(North Ryde) - Posted 1 year ago
“Thank you”
Helpful Report
(North Ryde) - Posted 1 year ago
“Thank you for a great product of security.”
Helpful Report
(North Ryde) - Posted 1 year ago
“Easy ordering process and support staff were very helpful”
Helpful Report
(North Ryde) - Posted 1 year ago
“Very happy, prompt service. However my order in June 2024 was intending keys with 5.7 firmware but received 5.4 firmware keys again, so I was diappointed with that. Order #811906”
Helpful Report
Posted 2 years ago
“Very helpful - but I would have liked to have known the option for a FIPS USB-C NFC stick. I realised that my nano USB-C stick was FIPS and would be curious to know about the difference. As it stands, that one does not work with microsoft, but the one I bought with Trust Panda does.”
Helpful Report
Posted 2 years ago
“I thought that Trust Panda were very professional and made the purchase process very simple.”
Helpful Report
Posted 2 years ago
“Received the product with reasonable timeframe”
Helpful Report
Posted 2 years ago
“Whilst the purchase through Trust Panda was great, the postage provider they chose to use was unsatisfactory. Parcel was a week past delivery due date and when contacting Trust Panda, no response was received for several days and not until after I had chased the delivery down with the postage company.”
Helpful Report
Posted 2 years ago
Hi Paul, We appreciate your feedback and at Trust Panda always work hard to improve our customer experience. For the benefit of others reading your review: 1. You selected Standard Postage during check out with an indicative shipping timeline of 5-16 days. 2. Your order was received and shipped on the same day - 24/11/2023 by your selected shipping option. 3. Australia Post attempted delivery on 07/12/2023 but was unable to gain access. This is within the estimated timeline for delivery during a peak shipping period for Australia Post. 4. You lodged an enquiry with Australia Post on 11/12/2023 before you made contact with us. 4. You contacted us on 12/12/2023 at 9:05am and we responded the same day with a reply at 6.03pm. 5. The package that was unable to be delivered was subsequently located and successfully delivered on 13/12/2023 which is typical as Australia Post normally locate these packages within 48 hours of an enquiry. Respectfully your comment about not receiving a response from us for several days is not correct and if you have recommendations for alternative postage providers in Australia that deliver to your region at a reasonable cost in a fast timeframe we'd be happy to hear them. If you would like to provide feedback on your Australia Post experience the best location is at https://auspost.com.au/about-us/corporate-information/complaints-compliments-and-feedback#form Allan @ Trust Panda
Posted 2 years ago
“The purchase (service, communication and delivery) went well however the pre-purchase part did not go so well when I attempted to use the chat bot to ask some simple questions with no answers..”
Helpful Report
Posted 2 years ago
“Easy online ordering process. Fast delivery on the option I chose. Packaging of item bought outstanding.”
Helpful Report
Posted 3 years ago
Trust Panda is rated 4.9 based on 1,040 reviews