Trust Panda Reviews

4.9 Rating 684 Reviews
99 %
of reviewers recommend Trust Panda
4.9
Based on 684 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Trust Panda Reviews
Trust Panda 5 star review on 1st December 2023
Leonid S
Trust Panda 5 star review on 28th November 2023
Jazz C
Trust Panda 5 star review on 25th September 2023
Christopher O
Trust Panda 5 star review on 17th July 2023
Daniel E
Trust Panda 5 star review on 10th July 2023
RACHEL C
Trust Panda 5 star review on 18th May 2023
Peter D
Trust Panda 5 star review on 26th December 2022
Flavian T
16
Anonymous
Anonymous  // 01/01/2019
I haven't received product yet even after a week
Helpful Report
Posted 1 year ago
Hi Arunkumar, Thanks so much for shopping at Trust Panda. We notice you selected the standard shipping option (5-16 business days) that travels via Australia Post parcel post. You ordered on Sunday night, we shipped it at 8:37am the next day and it was picked up at 2:59pm by Australia Post. We do our best to get our parcels out the door, but at this time of the year, Australia Post is under a lot of pressure with increased volumes and sometimes parcels can take longer to reach you. We recommend next time if this is urgent, you select the express option. Kind Regards, Chief Panda Keeper
Posted 1 year ago
While the USB drive is good, works perfectly, BUT the only option for delivery was Australia Post. The drive cost over $300, they stuffed it in my letterbox, I could barely get it out, they didn't knock at the door and get me to sign. Anybody could have stolen it. TRUSTPANDA should have an option for secure delivery, and at the moment with coronavirus, Australia Post is definitely not secure.
Helpful Report
Posted 3 years ago
We appreciate you taking the time to provide us feedback on your disappointing experience with Australia Post’s delivery for your order. We understand your frustration and take great care to ensure that customers receive their order quickly, and in good condition = even going to the length of packing in custom bubble mailers to ensure they arrive safe and secure. Whilst we have no direct capability to influence every Australia Post delivery driver we will provide your feedback on this particular delivery to Australia Post so they can address it with the driver concerned. It is also worth noting that we offer TNT as an alternate delivery option if you prefer not to use Australia Post for your order. Signature on delivery is currently not available from any of the courier and parcel companies we work with due to changes in work practice associated with COVID19.
Posted 3 years ago
Trust Panda is rated 4.9 based on 684 reviews