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Trust Panda Reviews

4.9 Rating 1,018 Reviews
99 %
of reviewers recommend Trust Panda
4.9
Based on 1,018 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read Trust Panda Reviews
Visit Website

Phone:

291574588

Email:

support@trustpanda.com.au

Location:

19 David Avenue,
19 David Avenue
North Ryde
2113

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Trust Panda 5 star review on 20th December 2025
Anonymous
Trust Panda 5 star review on 8th May 2025
John Archer
Trust Panda 5 star review on 1st December 2023
Leonid Shamis
Trust Panda 5 star review on 28th November 2023
Jazz Chow
Trust Panda 5 star review on 25th September 2023
Christopher Ortega
Trust Panda 5 star review on 17th July 2023
Daniel Elphinstone
Trust Panda 5 star review on 10th July 2023
RACHEL C HAYES
18
Anonymous
Anonymous  // 01/01/2019
Trust Panda provides outstanding customer service, communication, efficient order processing, instant dispatch, and then follows through on deliveries to ensure customer satisfaction. Looking forward to recommend them to more friends and colleagues!
Helpful Report
Posted 3 years ago
Fast delivery and well packaged. Thank you!
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Posted 3 years ago
I ordered an item based on a specification section, which was incorrect, these guys picked up on the error and immediately corrected the situation, with no stupid arguments or fake denials,they sent the correct items out and also sent a return parcel, my customers say it's not about when mistakes happen, its how a supplier responds to rectifying a situation when it goes pear shape. Their response was exceptional- five stars. Highly recommend.
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Posted 3 years ago
Purchasing and pickup was smooth sailing with no issues, thanks guys!
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Posted 3 years ago
Great service and extremely fast delivery
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Posted 3 years ago
Very quick shipping and fair prices. Would recommend.
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Posted 3 years ago
It was great
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Posted 3 years ago
This is my second key I purchased over the years. Fast delivery, well packaged. It works as advertised.
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Posted 3 years ago
The quality of the products that Trust Panda supplies is exceptional. This extends to their giveaways as well.Along with prompt delivery
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Posted 3 years ago
customer service is exemplary - so many other companies could learn a thing or two from these guys
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Posted 3 years ago
Very good customer service, item arrived very quickly.
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Posted 3 years ago
Order process was easy and quick. Had a query which was answered by phone very quickly and satisfactorily. Item arrived by post quickly and installation and set up process was straightforward. I am very happy with the item and feel much more secure with any online activities now as I have confidence that any problems will be quickly detected and damage prevented. Peace of mind is very important when using online processes at any age, but particularly for the very elderly as much of this does not come easily as it was never a part of every day education as it is now for the younger generations
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Posted 3 years ago
Everything was fine. Documentation regarding yubikeys is a bit scarce, but that's not really trust pandas fault. Was a bit cheeky asking for $5 postage when I just dropped $270 on 3x yubikeys, but it is what it is. Postage was simple and quick though.
Helpful Report
Posted 3 years ago
We really appreciate you taking the time to share your feedback on our service. Based on customer feedback we took a decision to "unbundle" the cost of shipping from our product prices several years ago given this works out significantly cheaper for customers that purchase more than one item. Our shipping charges are set simply on a "cost recovery" basis and at the moment given recent carrier price increases and fuel surcharges that are in excess of 10% do not currently cover the shipping charges we incur for your order. We've noted and will continue to assess customer feedback on our approach. ~AD
Posted 3 years ago
Smooth process, speedy delivery. About to place my 3rd order with them :)
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Posted 3 years ago
Very fast postage and secure packaging, thank you! We will be ordering more from you shortly!
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Posted 3 years ago
Simple checkout and fast shipping, what more do you want from a trusted seller.
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Posted 3 years ago
Easiest online buying experience ever. Rapid follow-up with proper aftersales service, and delivery tracking advice.
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Posted 3 years ago
Quick delivery with no issues.
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Posted 3 years ago
Prompt service and tracking all good. Item as described. Thx for the free pen:)
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Posted 3 years ago
Package arrived opened, most likely due to shipping, and Andrew from Trust Panda responded promptly and without hesitation, ensuring a new replacement was sent immediately and returning of the old easily. Excellent service - will buy again. Thank you!
Helpful Report
Posted 3 years ago
Trust Panda is rated 4.9 based on 1,018 reviews