Twinkl Reviews

4.8 Rating 819 Reviews
95 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 1 star review on 26th July 2023
Carolyn
Twinkl 1 star review on 26th July 2023
Carolyn
Twinkl 1 star review on 26th July 2023
Carolyn
Twinkl 5 star review on 17th June 2023
Diane
9
Anonymous
Anonymous  // 01/01/2019
The support customer centre is excellent, prompt and try to resolve any issue in an instant. Liam was very helpful and polite. A+ service !!!
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Posted 4 months ago
Customer service was very helpful in helping me with an unexpected payment and refund in particular Emma and Hannah.
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Posted 4 months ago
Muchas gracias a Jillian, Lisa y Liz, que dieron seguimiento a mi situación. El servicio de atención a clientes de Twinkl es rápido, efectivo y amable. Maravilloso!!! 👏 Mil gracias!! 4 años contenta con el material que encuentro, los cursos y diplomados!!!
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Posted 4 months ago
I am so pleased with the quick and effective feedback received from the team at Twinkl with respect to processing my refund. Alison, Amy and Heather have all been wonderful, so helpful and knowledgeable! I appreciate the exceptional customer service! Thanks again 😊
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Posted 4 months ago
I ran an after school program and the resources provided by Twinkl made my program so fun and enriching for the kids. When I left that position I forgot to cancel my membership. The customer service and understanding I received was extraordinary. I talked to a real human that answered all my questions and helped me with professionalism and kindness. Can’t say enough good things about this website!
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Posted 4 months ago
As a teacher and grandparent, I visit many websites for resources which I feel will be the perfect combination of learning and engagement. Twinkl is superlative in age appropriate materials that are creative and expand a child’s ability to reinforce what they are learning. Twinkl amplifies what I am teaching in the most artistic and effective way. I reached out recently and the response was immediate and so warm and friendly. This is a company that puts the education of children their highest ideal and also provides the goal standard of customer service. Thank you for all the great work you do - it certainly helps make teaching a joy.
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Posted 4 months ago
Jillian was a wonderful help with working out my account. I was confused, and she took the time to help me understand it. appreciation and gratitude Thanks, Twinkle Team!
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Posted 4 months ago
Me han ayudado mucho una chica llamada Amy, ha sido muy amable y eficaz
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Posted 4 months ago
Timely replies and resolution
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Posted 4 months ago
Very nice company with lovely teaching resources. I will be happy to recommend it.
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Posted 5 months ago
Quick and helpful to resolve a problem with multiple accounts.
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Posted 5 months ago
I would like to commend Twinkle for their amazing customer support! They were so prompt and efficient in handling my request. It was so good to be able to communicate with real people who cared enough to listen. Their teaching resources are highly recommended to engage students at any level or ability. Thank you Twinkl!
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Posted 5 months ago
I wanted to thanks for customer’ service’s assistance in processing my refund request. I am grateful for the prompt and understanding response to my situation. Additionally, I would like to commend the quality and richness of the resources available on the Twinkl website.
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Posted 5 months ago
Carmen, Heather, Hannah and the team at twinkl were very understanding of my issue and resolved it quickly. They replied quickly and the refund has already been issued - for which I am most grateful. The customer service was excellent. Thanks to you all 😊
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Posted 5 months ago
I'm so impressed with this website. The fact that it has some free learning material for some of us whom are not able to afford the paying option at the moment, is much appreciated. Also thank u to Laura for your frienly nature.
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Posted 5 months ago
As a new member, I was glad to receive answers to my inquiries about resources I need for my students. Thank you
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Posted 5 months ago
İmmediate solutions
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Posted 5 months ago
The customer support was quick and very effective. My problem was solved in one email and its reply. I am more than happy to have had someone who would solve the issue without trying to make me go through useless steps.
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Posted 5 months ago
Amy was very helpful!
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Posted 5 months ago
Super quick respond to my issues and well explained- thank you!
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Posted 5 months ago
Twinkl is rated 4.8 based on 819 reviews