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Tyler's Reviews

4.7 Rating 799 Reviews
90 %
of reviewers recommend Tyler's
4.7
Based on 799 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Express shipping didn’t wasn’t express
Helpful Report
Posted 2 months ago
All seemed well until I received the clothing I ordered. It still had an ink security tag on it!
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Posted 2 months ago
Nice stuff especially the "keep Austin weird". Excellence souvenir gifts. I'll be ordering another keep Austin weird cap.
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Posted 2 months ago
Nice place, staff always nice and helpful.
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Posted 2 months ago
Tylers had the product I was looking for and I received it quickly - great customer service
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Posted 2 months ago
my order shipped very quickly!
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Posted 2 months ago
Very pleased with the effort they did on an order that I made a mistake on
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Posted 2 months ago
My son was very pleased with the Shacklet I bought him for his birthday. The quality of the product was excellent. I inadvertently plugged in the shipping address with the billing address, and Tyler’s handled it swiftly, which was so appreciated! Great service!
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Posted 3 months ago
The Poncho shirt I wanted was unavailable from the Poncho website. Tyler’s had it. They delivered the correct shirt—size color and all.
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Posted 3 months ago
Great experience with customer service here
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Posted 3 months ago
Very fast shipping, good packaging
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Posted 3 months ago
ordered and recieved.Great service
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Posted 3 months ago
My niece really likes shopping at Tyler's So, every year around Christmas time, I get a gift card for the last past, five or so years, Everything was/is always really simple and easy, I even remember, one year I actually made a mistake on the online order, So I called Tyler's customer service, and talked with a male person, can't remember his name, but the point is, He was very friendly, and very helpful, I don't and never shopped here, but ever I like this place.
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Posted 4 months ago
So pleased at how quickly my purchase was shipped and the updates of the entire shipment process.
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Posted 4 months ago
Great experience with my online purchase. The shoes were immaculate.
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Posted 4 months ago
I had a shirt that I bought on line. I had not realized that I had bought the same exact shirt and color. Tyler's let me exchange with no issues. Nice friendly experience
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Posted 4 months ago
Shoes came as promised. Daughter was a happy camper for her birthday. Thanks for having inventory.
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Posted 4 months ago
Package arrived quickly! And my grandson loved the shoes! I think he’d sleep with them if he could!
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Posted 4 months ago
Tyler's is such a great shop in Fort Worth with various merchandise. I recently placed an online order for a tshirt and was pleasantly surprised at how quickly I received it. Thank you so much, Tyler's for my tee! I love it!
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Posted 4 months ago
I would definitely order through Tyler's again. Accuracy in the delivery and good communications from moment of order to delivery.
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Posted 4 months ago
Tyler's is rated 4.7 based on 799 reviews