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Tyler's Reviews

4.7 Rating 859 Reviews
90 %
of reviewers recommend Tyler's
4.7
Based on 859 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Great customer service. When something went wrong, the communication was quick and our problem was resolved without delay!
Helpful Report
Posted 3 months ago
Always a great selection of stylish clothes and items.
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Posted 3 months ago
First time ordering from this store. It was a disappointment and I won’t order again. I was excited to find a shirt I couldn’t find anywhere. Then they sent me the wrong color and now it’s sold out.
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Posted 3 months ago
Although I'm very happy with the Hoka shoes I purchased at Tyler's, it's not the most pleasant shopping expericence. The people behind the counter are always chatting to each other and barely acknowledging the customers as they enter the store. They dont' seen to care and don't offer assistance unless asked. I've always had to hunt someone down to try shoes on. Suggestive selling is a lost art, but how about bringing out more than one pair of shoes at a time? A similair style if what you want isn't availabe or something they think might work for you. Staff training should be better than this in this type of store.
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Posted 4 months ago
The staff is incredibly friendly and helpful. I’ve shopped both in-store and online, and each experience has been excellent. Most recently, I bought two pairs of shoes, and everyone I interacted with was attentive and supportive. One of my favorite stores!
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Posted 4 months ago
On Good Friday I needed a Giftcard but I didn't want to fight the traffic to drive to the store so I ordered it online. Afer ordering the giftcard online I have to WAIT until Monday to call customer service to get the transaction to process. This was a nightmare and an embarrassmenet as the giftcard was a time sensitive gift!
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Posted 4 months ago
Never heard of Tyler’s before finding the slides j has been searching all over for. Very happy with my purchase and shipping. Will order from again.
Helpful Report
Posted 4 months ago
I was treated poorly. Within minutes after leaving the store, someone had hacked my debit card account and was making purchases. Twice I tried to reach management and each time was blocked by an extremely young person who either was indifferent to my situation or denied that it occurred. My bank covered the fraud so I am not pursuing charges. All I have wanted is to alert upper management that they have employees who are obtaining charge information and then either selling it or using it themselves.
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Posted 4 months ago
My son LOVES these shirts, he has three.
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Posted 4 months ago
Amazing in store and online experience
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Posted 4 months ago
Was on the hunt in Michigan for these silly spek’s squishies that are sold out literally everywhere by us! Was so excited to find a variety of them on the website! Awesome shipping deals and arrived super quickly! Thank you!
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Posted 4 months ago
Have shopped at multiple locations: Westlake, Round Rock, Fort Worth. Always clean, well laid out with friendly customer service. Great variety of options especially if shopping for teens/young adults. Usually find something for whole family! Appreciate that they support the military.
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Posted 5 months ago
Great selection of bathing suits other stores didn’t have! Fast delivery.
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Posted 5 months ago
Shipped very fast item as described. Yeah I would order again.
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Posted 5 months ago
Great store and great customer service! Needed to do a return and the customer service team was incredibly courteous, helpful, and expedient.
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Posted 5 months ago
Unfortunately the shirt I wanted was out of as stock and a similar one was sent. I called and discussed it and a return authorization was sent. Tylers also kept me updated on the return and everything went smoothly. I will definitely do business with them again.
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Posted 5 months ago
Mandela straps were out of stock at Mandela but Tyler's had them and at a great price! Fast shipping, easy to track arrived fast! Thanks!
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Posted 5 months ago
Immediate service on return for worn item sent & sent right item quickly.(;
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Posted 6 months ago
Very happy with this store. Quick shipping, great clothes. Highly recommend.
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Posted 6 months ago
I ordered a women's Patagonia Nano Puff jacket from Tyler's TX which was unavailable at a retail store near my location in Florida. It was at my doorstep in Florida in two days. This was an unbelievably fast delivery. The jacket was beautiful and fit perfectly. Thank you Tyler's TX. I will likely be ordering again in the future.
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Posted 6 months ago
Tyler's is rated 4.7 based on 859 reviews