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Tyler's Reviews

4.6 Rating 739 Reviews
90 %
of reviewers recommend Tyler's
4.6
Based on 739 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Very unsatisfied with why experience. I ordered two hats and a bracelet. When the order first arrived, there was no bracelet. Contacted support and the swiftly sent a replacement, but when that one arrived there was a white film all over the bracelet which made it stiff. Contacted support again and they swiftly sent a replacement. When this order arrived, the jewelry was a great condition, but it was a necklace. It’s really hard to believe that it’s this hard to provide the correct item in new condition. Overall, the support team has been amazing and quick to respond (except my most recent email which has gone one business day with no response), but the staff packing and shipping the items has been less than ideal.
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Posted 3 months ago
High quality product with fast shipping
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Posted 3 months ago
I never received my item. I know it’s not Tyler’s fault, but I submitted a claim through USPS to resolve the issue.
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Posted 3 months ago
Tyler’s had exactly what I was looking for and shipped it to me very quickly.
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Posted 3 months ago
The service and the delivery time from this company was excellent. Thank you so much for helping me complete my Mother’s Day gift!
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Posted 3 months ago
PLEASE text me at (650) 302-1941. I can’t reach anyone by phone at Tyler’s TX online. I DID NOT order these shoes. I have no record of paying for them. They arrive last week. I wish to return them. Shipping box is unopened.
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Posted 3 months ago
They had a great selection of the ASICS shoes I was looking for, the color and size I wanted, and fast shipping! I love my shoes!
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Posted 3 months ago
Loved the skort. Runs true to size.
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Posted 3 months ago
The site was easy to navigate and the delivery was prompt! I will use Tyler's again.
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Posted 3 months ago
Our family loves shopping at Tyler’s when we’re in town! We look forward to going there! Great selection of merchandise and knowledgeable, helpful and friendly sales staff!
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Posted 4 months ago
My granddaughter who is 16 named after your store. My daughter worked there in Austin 25 years ago! I got her and my grandson new shirts for Easter.
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Posted 4 months ago
Very pleasant service
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Posted 4 months ago
A great company with quality products! Very happy with my vans shoes!
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Posted 4 months ago
Website was confusing on how to order a gift card. Needs improvement.
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Posted 5 months ago
My favorite oversized swweatshirt :-)
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Posted 5 months ago
2+ days to deliver an e-gift card - and you can’t set it up to send to the intended party. Fail…
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Posted 5 months ago
GOOD JOB. I appreciate your thoughtful email, the product itself, and the swift delivery. God bless you guys, take care.
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Posted 5 months ago
Very fast shipping and good quality tees. Would recommend
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Posted 5 months ago
Ordered shoes online but they were too big. Brought them to the store and got the correct size. Easy peezy!
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Posted 5 months ago
Great price and exactly what I ordered. I would do business again!
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Posted 5 months ago
Tyler's is rated 4.6 based on 739 reviews