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Tyler's Reviews

4.7 Rating 771 Reviews
90 %
of reviewers recommend Tyler's
4.7
Based on 771 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Very fast delivery and nice jacket
Helpful Report
Posted 3 years ago
The shoes I ordered arrived quickly and were just what I wanted. Email follow-ups and tracking were also very helpful in knowing when I would receive my order. Great 1st experience with Tyler's! Thanks, Jimmy
Helpful Report
Posted 3 years ago
I have always enjoyed shopping at Tylers in Dallas. I felt that over the holidays however, the supply was looking rather meager… i visited in November and three times returned in December to buy gifts. Nothing new had arrived and I was terribly disappointed. The new store is so much larger than the old location was on Lovers lane and yet little inventory. Bummer..
Helpful Report
Posted 3 years ago
One of the best ways to shop got what I ordered
Helpful Report
Posted 3 years ago
My grand daughter loves it. Very cute
Helpful Report
Posted 3 years ago
I didn't receive my package at first & the customer service department with no questions asked refilled my order so my son could still receive his shoes before Christmas. Thanks again for understanding.
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Posted 3 years ago
Good quality and comfy
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Posted 3 years ago
I ordered a $100 gift card from Tyler’s and they were Johnny-on-the-spot sending it to me in plenty of time for Christmas. I am very satisfied with their service and my gift recipient tells me that Tyler’s is her favorite store.
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Posted 3 years ago
I haven’t been able to find these shoes anywhere. So when I saw Tyler’s had them both I was a little skeptical. Couldn’t be happier now after getting them. Thank you.
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Posted 3 years ago
Perfect. Shipped quickly so I got a hard to find gift in time for Xmas
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Posted 3 years ago
Found some discounted Red Wing Blacksmith boots. I ordered a size too big, but returns were hassle-free.
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Posted 3 years ago
TYLER'S WAS THE ONLY PLACE AROUND THAT I WAS ABLE TO GET A DISCOUNT ON UGGS. ENOUGH SAID!
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Posted 3 years ago
Efficient online purchase and delivery.
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Posted 3 years ago
Very timely and perfect order
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Posted 3 years ago
Ordered gift cards from Tyler's for Christmas gifts and they quickly came!!!
Helpful Report
Posted 3 years ago
Shipped my holiday gift with the store theft tag still attached. Couldn’t remove the tag (those things are impossible without the right tool) so had to make a special trip just to get it removed
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Posted 4 years ago
Tyler’s has the exact shoes my son wanted for Christmas. They shipped the shoes as fast as Christmas elves and they were at my door in plenty of time for Christmas. Thank you for your speedy service and order accuracy. I will be ordering again!
Helpful Report
Posted 4 years ago
I never received an order confirmation via email. Although I did eventually receive my items with great help from the Fort Worth store and prompt responses each time I reached out via email - it took several weeks to locate the items and get them shipped. Next time - I'll think twice before I order online from Tylers. The system just seemed very inefficient.
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Posted 4 years ago
Haven’t given the gift yet.
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Posted 4 years ago
Great price, fair delivery cost and fast delivery.
Helpful Report
Posted 4 years ago
Tyler's is rated 4.7 based on 771 reviews