Tyres On The Drive.com Reviews

Name: Tyres On The Drive.com
Rating: 1.86

1.9 Rating 390 Reviews

21 %

of reviewers recommend Tyres On The Drive.com

Company Reviews

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Metrics

1.9

Based on 390 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Tyres On The Drive.com 1 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I rang at 16.24. They completed my tyre at 17.00. Fabulous service.”

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Posted 3 years ago

“I was given a 2 hour time slot and the fitter arrived at the very end of the time, but considering the distance he was covering that didn't worry me. All four tyres changed without any issues. Great price for four budget tyres too.”

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Posted 3 years ago

“Fantastic service I was very happy and would recommended”

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Posted 3 years ago

“Booked to have a battery fitted as my old one was absolutely dead. The fitters turned up on time & quickly fitted the new battery with no fuss. Would happily use them again”

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Posted 3 years ago

“Used tyres on the drive to come and replace my flat battery at home. Quick, friendly, knowledgeable and efficient service. Faultless!”

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Posted 4 years ago

“I'm realy happy with the service I've received from tyres on the drive, in these times of sociel distancing these guts have gone beyond expectations with regards to price, time efficiency , and keeping me updated of when the work would be carried out, the man who came to my house to carry out the work on my car(deon) not sure if I spelt his name correctly, I must say this man works fast he completed replacing 2 tyres and a valve service in under 30 minutes, bare in mind I only spent 100quid for both tyres the fit and valve service, these guys are realy good value for money, I would defently recommend this company to family and friends thanks again deon kind regards Gareth Jordan from (Lincoln)”

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Posted 4 years ago

“OK. Had a human error issue where tyres were missed on loading the truck. Was initially given a BS%* story but it was quickly cleared up by the lady on telephone support. She then spent locating my tyres in the warehouse, dealing with the manager and organising the fitting later that day. The lads who arrived at 7:40pm had been on shift since 7:30am and were tired but very pleasant. Job was done well and exactly as I would have expected. Kudos for turning this around following the initial blunder. Remember everyone is human and the guys you deal with either on the phone or in person are almost always not the cause of the problem! Well done Tyres On The Drive.”

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Posted 4 years ago

“I had Jonathan today to fit my tyres, really informative friendly and polite, I can highly recommend him and the company, efficient tidy and early, early is something you don't often get these days, so thanks Jonathan for your service.”

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Posted 4 years ago

“Well I am glad I didn't read the other reviews because I may not have used this service, I ordered two front tyres on Monday with a fitting slot on Tuesday between 12pm and 4pm at my work place, they text & emailed me throughout to keep me informed and rang to ask if they could come early which was great. I have never used a service like this before but would now never go back to having to take my car to a garage or tyre place again, this was so convenient and easy, the fitters were great and even helped me by blowing up my spare. I will definitely be recommending to anyone who needs replacement tyres and will use again in the future.”

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Posted 4 years ago

“Excellent service ,pleasant mechanic ,no hassle ,no fuss .would 100% use them again .would have been lost without them .so happy to have my car back on the road .”

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Posted 4 years ago

“Great service will be using this company again their fitter Paul took great care when fitting tyres on my mercedes.”

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Posted 4 years ago

“Excellent service, by a very efficient and knowledgable technician Matt H”

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Posted 4 years ago

“This is the second time I have used this company they are both quick efficient and very professional.Ricky W and Jordan A were very nice lads and done a superb job.Its far much better for them to come to you it saves time and money.I will definitely be using them again and would highly recommend this company to supply new tyres for anyone.Great job lads well done.👍”

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Posted 4 years ago

“Used these guys twice. Once at work and once at home. Both times I had great efficient service. I would highly recommend.”

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Posted 5 years ago

“This is the third time I have had to use Tyres on the Drive in four years. They gave me an excellent service again. The price and service were of a high standard and I am fully satisfied with what this company offers to me. The fitter was smart, polite and very professional. He clearly takes pride in his work and he did a great job. The fitter also looked after my alloys and offered professional advice for which I am greatly appreciative as in our case their was a real problem with our car. Without taking this fitter's advice we could easily have had a dangerous if not life threatening accident. Your fitter is a credit to your company, please keep up the good work.”

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Posted 5 years ago

“Convenient, arrived within time stated and changed 3 tyres in a busy car park very quickly. Also doesn't cost a lot more than going to a garage”

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Posted 5 years ago

“Job ref.No.604077.Excellent service. .Nick the technician was smart,polite and very professional. He obviously takes pride in his work and he did a great job,he also looked after my alloys. He is a credit to your company, keep up the good work.”

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Posted 5 years ago

“1st time user and must say I thought it was excellent they were a little late but that’s to be expected as it had been snowing 🌨, will defo use again and recommend 🙏”

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Posted 5 years ago

“Turned up exactly on time. Harry.R (fitter) very polite and friendly. Job completed in around 20 minutes. Would recommend to anybody”

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Posted 5 years ago

“Great customer service from staff on line , over the phone when I made a mistake and from joss who fitted my tyres ! Felt I could trust them and the service . Would recommend and price great too”

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Posted 5 years ago

Tyres On The Drive.com is rated 1.9 based on 390 reviews