Tyres On The Drive.com Reviews

Name: Tyres On The Drive.com
Rating: 1.85

1.9 Rating 395 Reviews

21 %

of reviewers recommend Tyres On The Drive.com

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Metrics

1.9

Based on 395 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult

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Tyres On The Drive.com 1 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used tyres on the drive for years, but not now, after replacing all 4 tyres recently, the guy ripped out our TPMS and didn't put a new valve in, causing us to have low pressure, flat tyre and eventually a puncture, I had to pay 2 weeks later for another new tyre, I rang and tried to explain to the customer complaints, Id have got more sense from my 1 year old Grandson and now its just failed the MOT, so now I have NO car, as I have NO MOT, great. Please dont use!!”

Helpful Report

Posted 3 years ago

“In all honesty, I panicked post placing my order for my tyre fitting with “Halfords Tyres on the Drive” after reading absolute horror stories on this review website... I can confirm that, in my instance, - I am not speaking for everyone - that these are far from true, & not to be put off! I am Glasgow based & booked/paid for one new tyre to be fitted at my home with next-day fitting, & an “anytime appointment.” I received an email at 08:00 the following fitting morning (as it states in the booking instructions) notifying me of my allocated time slot for my fitting. Following this, all was well - the fitter turned up; fitted my tyre perfectly for me within 15 minutes, no hassle or issues or excuses; very kind & punctual; most of all, done a great job. No damages or marks to my vehicle or tyre either! Sadly, I didn’t manage to catch his name but I would happily deal with him again :-). Also cheap tyres, but this actually doesn’t mean cheap quality. This was NOT too good to be true for me. The only reason for 4/5/the missing star is because my time slot was 11:30-15:30 but, the fitter turned up at 09:30 with no phone call or text for pre-warning. However, this was fine as I was home to deal with it anyways & the earlier the job is dealt with, the better too! Brilliant service from Halfords which I recommend & would use again!”

Helpful Report

Posted 4 years ago

Tyres On The Drive.com is rated 1.9 based on 395 reviews