Tyres On The Drive.com Reviews

Name: Tyres On The Drive.com
Rating: 1.87

1.9 Rating 387 Reviews

21 %

of reviewers recommend Tyres On The Drive.com

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Metrics

1.9

Based on 387 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 23%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Tyres On The Drive.com 1 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disgusted with this company. Visit was ordered by my breakdown unit, I paid on the spot only to be phoned by a woman, who would seem absolutely stupid and without knowledge asking me was it an approved tyre I wanted. I sent a photo of the markings on my tyre only to be told she needed the whole tyre. I contacted Breakdown again who thought it all didn’t make sense and they would not be recommending them again.I still do not see the refund on my statement. Appalling customer service.”

Helpful Report

Posted 4 years ago

“I had this company out to fit a new tyre they were professional did the job but they are very expensive to which there are very reputable company’s that are cheaper was charged twice aswell which was a bit inconvenient how ever there was 2 different prices why I don’t know cause it was the same job but they took the most and left the other one pending which is a bit confusing to why they were different charges for the same thing”

Helpful Report

Posted 5 years ago

“Really expedient and flexible service. All fine except for tyre balancing, which pretty much didn't happen. Have had to take both wheels to my usual garage for rebalancing. Other then that a good service”

Helpful Report

Posted 6 years ago

Tyres On The Drive.com is rated 1.9 based on 387 reviews