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U Drive Cover Reviews

3.5 Rating 2,176 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,176 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Read U Drive Cover Reviews
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Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous
Anonymous  // 01/01/2019
they really really very helpful even the customer service is really good and they respond very quick they are very cheap compare to other insurance i’m so happy and lucky to found U DRIVE COVER
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Posted 8 years ago
Needed to change my car called up the u drive customer services number waited no longer than 3 mins the call was answered by katie who took my details and moved my insurance onto my new car no hassle quick and efficient service definitely recommend
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Posted 8 years ago
When I ring now I always ask for Jade Bowry, she is very helpful and always goes above and beyond I’ve also had a very good experience with Haris Jusufovic he was also very helpful. Anthony on the other hand is the Rudest person I have ever spoken to and hence why he is getting 1* all the way down the reviews. Had insurance through this company 3 times now with lots of points and they have been very helpful, Thanks a lot.
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Posted 8 years ago
Hi i want to thank you so much Anthony for sorting out the error the company made . You dealt with it very professional and quick. You are a credit to U drive . Even they way you made feel when I was upset well done . I am sure there are so many happy customers who have dealt with you and will do everyday . Thank again 👏👏 Mr Basharat
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Posted 8 years ago
Never really done one of these reviews before but I just had to do one for this Company the people were very friendly very knowledgeable and very patient with me and the price was on beatable as well I would recommend this company to anybody
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Posted 8 years ago
At first i had stressed about getting my documents validated in time however, Joel Tomison went out of his way to help me and made me feel reassured and put me at ease. He is a real asset to the business! I even mentioned i had been spoken to rudely proir to speaking to Joel and he applogised on the companys behalf and was so sincere. I truly hope Joel gets recognised within the company. He was a joy to speak to! Thank you so much Joel!
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Posted 8 years ago
Shanice Kalia helped me with a situation after my cover had ended. She was professional, polite and had the request sorted within 15 mins. Brilliant, thank you.
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Posted 8 years ago
Very professional
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Posted 8 years ago
Jay was very helpful and friendly
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Posted 8 years ago
I found dealing with Jay easy and he explained in detail what I needed to know. Second to none service. Thanks.
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Posted 8 years ago
Very helpful and polite. When one company couldn’t help! Jay helped and found another straight away. And they was better.
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Posted 8 years ago
I have read a lot of mixed reviews with some suggesting you should avoid this company with a barge pole. I disagree. I found them to be reasonably priced, efficient (to quickly correct an error on the policy documents) and polite. More than happy with my policy and cover.
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Posted 8 years ago
I have to say that Jay Patel was on the ball from the word go. He was efficient and amended a few things to suit needs. He went out of his way to get the best possible price for me and quickly. U drive cover offered me a realistic cover with great customer service. Cheers again Jay.
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Posted 8 years ago
Jay was very helpful and gave me all correct information. Made it easy to transfer over to U Drive. Would recommend them.
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Posted 8 years ago
Jay was very helpful explained everything in fine detail.
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Posted 8 years ago
My experience dealing with U Drive Cover was fast, straight forward and easy. I spoke to a man called Jay and he answered every question and gave me all the information i needed to know. Great advisor.
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Posted 8 years ago
I spoke with Jay and he was brilliant and dealt with my query swiftly and professionally. He is an excellent advisor.
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Posted 8 years ago
Jay is a good Lad. Very helpful!!!
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Posted 8 years ago
Jay was Very easy to talk to and understand
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Posted 8 years ago
Jay was incredibly patient and helpful. He helped me through a tough process explaining the policy and it's effect. He was a absolute delight and when I rang back for further help his colleagues weren't as helpful as him. He personalised his approach and it was refreshing to see this high standard of customer services. Definitely recommend U Drive but go through Jay Patel for an unmatched service and trust he will tailor your package to your benefit.
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Posted 8 years ago
U Drive Cover is rated 3.5 based on 2,176 reviews