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U Drive Cover Reviews

3.5 Rating 2,176 Reviews
63 %
of reviewers recommend U Drive Cover
3.5
Based on 2,176 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Read U Drive Cover Reviews
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Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous
Anonymous  // 01/01/2019
I absolutely love this company! Every time I call the team they are so helpful and friendly. Suffering from mental health, the team are so understanding and go out their way to help! I can’t think of one negative comment! All positive! Will definitely be staying and renewing my policy with them!! Seriously the best insurance company I have EVER dealt with !! It won’t let me add 5 stars to customer service but I would give 10 stars!!
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Posted 6 years ago
Very nice abd helpful excellent customer service
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Posted 6 years ago
very easy to speak to, very helpful, she was great!
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Posted 6 years ago
Great service for Kylie
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Posted 6 years ago
Very helpful and paid out in full
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Posted 6 years ago
Very helpful every time I contact them I would recommend
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Posted 6 years ago
Kaylie was brilliant with her service , excellent customer service skills and asset for your company
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Posted 6 years ago
Very good car insurance
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Posted 6 years ago
Very friendly consultant. Thank you!
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Posted 6 years ago
I had a query with my payments dates and Kylie Clapham the customer service advisor was exceptional!! Dealt with my query promptly and really went the extra mile to make sure I was happy. Absolutley fantastic!!!
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Posted 6 years ago
I’ve been speaking to Carly, Maria, and jazz for the last. 2 weeks and would like to say how these girls have kept me up to date with my policy, as I have had a few problems getting my no claims bonus off of my previous insurers These 3 girls was very polite, helpful no matter what I asked them they couldn’t assist me enough. Jazz went through everything with me today about cancellations deposits refunds explained everything so clearly to me and I understood everything she was saying, couldn’t make it any clearer to me. Would like to thank these girls for everything they’re done and for sorting my policy out many thanks Miss Theresa hope ✅
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Posted 6 years ago
I spoke with Grant who was so helpful and understanding, went out his way to help and was genuinely empathetic which is what good customer service is about.
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Posted 6 years ago
Great help
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Posted 6 years ago
I had a phone call with China, who was excellent, she dealt with the query at hand proficiently and was very helpful! I was looking at change of address or cancellation as I no longer need my car and she went through all the options and even spoke to the mangager to get the best deals! Absolutely recommend her and thanks again!
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Posted 7 years ago
I’ve only had great experiences with you drive cover. My advisor grants price was incredibly accommodating to my situation. 10/10
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Posted 7 years ago
Superb service, Kylie was very helpful and found the right policy for me. I cannot praise Kylie enough.
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Posted 7 years ago
Absolutely brilliant, the guy I spoke to went above and beyond to make sure I was covered despite working over his finishing time. I can't thank you you enough. Ace customer service 😊
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Posted 7 years ago
Every company has some good people who lead the company reputation. I was not happy with the deal but Rachel Lockyer supported me a lot and done her best to keep me on the board. She is very intelligent and very good skilled in looking after the customers. She is the star in the company. I know a few things are beyond her capacity but still the way she spoke with me and understand my situation was brilliant. Once again if I am with the company so all credit goes to Rachel. My very best wishes are with her and for her carrier.
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Posted 7 years ago
My experience was first rate
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Posted 7 years ago
They found a solution that helped me and were able to explain the awkward position I was in.
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Posted 7 years ago
U Drive Cover is rated 3.5 based on 2,176 reviews