U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After i paid the full year insurance they call me and ask me for 700 £ more for no reason,or i won't get all my money back and have to wait 30 days for refund. Avoid them if you don't wanna lose your money”

Helpful Report

Posted 4 years ago

“Im wait from 18.10 for return my money today its 3 weeks no refund no any info scam not good insurance company”

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Posted 4 years ago

“Wish to give to them 0”

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Posted 4 years ago

“You see, as an insurance company you’d expect the employees to have training in customer service, however the way I was spoken to on the phone was vile and I wouldn’t waste your time by even approaching this company for a conversation/quote let alone car insurance. Thanks”

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Posted 5 years ago

“Service is beyond awful Worst customer service going at all they don’t speak to u just send email”

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Posted 5 years ago

“Price and cancel fee for nothing i try to buy my insurance on line i pqy 300£ then after change price for insurance for match more i dot acept that i want banck my money they take calcel fee 75 for nothing”

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Posted 5 years ago

“Good Customer service”

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Posted 5 years ago

“Avoid trust me”

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Posted 5 years ago

“Takes 30 days to process refunds if for any reason you need to cancel. I'm all cases, a hefty fee is taken. Run by donkeys with what you get for paying peanuts running the phone lines.”

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Posted 5 years ago

“Excellent customer service! Thank you”

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Posted 5 years ago

“Charlotte is 10 Lodè”

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Posted 5 years ago

“Very terrible customer service. I've requested for a full refund after the price offered on the phone was higher by £400 due to my low 'score'. NEVER EVER EVER!!!!”

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Posted 5 years ago

“AVOID AVOID AVOID VERY RUDE”

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Posted 5 years ago

“Dear Marie Hall I would like to take this opportunity to thank you for all the hard work and the help you have given me with my case. If you hadn’t supported me I would still me struggling with my case. Your the only one who took the time and effort to help, I spoke to a few people in your department who didn’t help me to resolve the issue. I really appreciate your hard work and support and thank you from the bottom of my heart. Kind regards W.K”

Helpful Report

Posted 5 years ago

“DON'T BOTHER!!!! I paid for everything and then a week down the line they ring me and say they're unable to cover me as my score was low? Left me in such a difficult position. They said they are a referral company and offered me insurance from a different company which required me paying over £600 more and not to mention the sky high excess! I refused. Finally got them down to £490 but ended up getting an excess protection due to the high cost. They offered a refund for the full amount but they fully knew all the quotes for next day insurance would be higher than what they were offering me. No understanding or empathy. I've never been so gobsmacked with an insurance company in all my life. still seething with anger over how they messed me about”

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Posted 5 years ago

“"Don’t waste your time and money for this dodgy company!!!"”

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Posted 5 years ago

“The waiting time on the phone is a little long. That's why I'm giving it 4 stars. They fixed my problem right away, except for the waiting time.”

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Posted 5 years ago

“Katie was excellent on the phone explained everything about the policy so you could understand and her telephone manner and customer service was fantastic”

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Posted 5 years ago

“Please help to return and refund I have to call before your college sad I cannot refund”

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Posted 5 years ago

“worst company to deal with. I will not recommend them ever to anyone. please avoid their trap.”

Helpful Report

Posted 5 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews