U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expensive & not impressed with anything”

Helpful Report

Posted 1 year ago

“Found the custermer service department to be esxtremmy helpful and friendly . Luke was my adproffesionsl and knowledgable so Thankyou for dealing with my query quickly”

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Posted 1 year ago

“lucas was lovely today, really helpful and chatty”

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Posted 1 year ago

“Excellent service and agent I spoke to was very helpful”

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Posted 1 year ago

“Very helpful thankyou”

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Posted 1 year ago

“Xxxxxxxxxxxx”

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Posted 1 year ago

“I am truly grateful for the excellent support and understanding I received from U Drive Cover. Their team was professional, helpful, and made the entire process smooth and stress-free. Thank you so much for your patience and cooperation. I highly recommend their services to anyone looking for reliable and supportive insurance.”

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Posted 1 year ago

“What a fantastic insurance company to deal with. Highly recommend them. Very efficient, communication great and quick. Thankyou.”

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Posted 1 year ago

“Luke got my issues sorted hopefully for good this time as everyone else just said it was okay when it wasnt”

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Posted 1 year ago

“The guy who dealt with my enquiry was Luke, amazing customer service all questions I asked were answered thank you very much Luke”

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Posted 1 year ago

“I Called with a couple of enquiries, the advisor I spoke to was helpful.”

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Posted 1 year ago

“Great service friendly and polite staff who work efficiently on the clients behalf. Very happy”

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Posted 1 year ago

“I was charged £74.10 extra to my premium few months into the cover, just because I disclosed that my address had changed in line with the agreement to disclose any update with such details. The agreement documents didn't say anywhere Ithat I will be charged extra premium if I moved home and consequently changed my address. Furthermore, I did move to another house within same city/town so why the high additional extra premium charge??? This I consider to be a total reap off and an utmost show of insincerity. I am very displeased and unhappy about that. I don't plan on renewing this insurance with both the broker (U drive) and the insurance company (mulsanne).”

Helpful Report

Posted 1 year ago

“Spoke with Luke today about my outstanding balance and he was super helpful—got everything sorted quickly and with no hassle at all!”

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Posted 1 year ago

“It is very good service Yes, it's very good sadness..”

Helpful Report

Posted 1 year ago

“Good customer service”

Helpful Report

Posted 1 year ago

“Great customer service”

Helpful Report

Posted 1 year ago

“Extremely overpriced, tried to charge me over double a competitor’s rate at renewal. Constantly adding admin fees left, right and centre. They quote you one price, then phone you, then tell you that you can’t have that policy and they can only offer you something much more expensive with a huge excess. Extremely unhelpful on the phone and incredibly pushy. Avoid like the plague”

Helpful Report

Posted 1 year ago

“Terrible services. Had to make a claim earlier this year - they were horrible to deal with. The worst experience, could not speak to anyone directly, they kept handing me to different call handlers. Wasn’t able to get a curtsey car, due to their typical service of enterprise running out of cars and they offered no alternative. Would not recommend to anyone.”

Helpful Report

Posted 1 year ago

“I do not recommend this company to anyone, unless you have time to resend documents every other day — documents that had already been sent before. They keep sending emails and threatening to cancel my policy, even though I’ve already submitted all the required documents. This is the first time I’ve dealt with a company that demands so much information from me. They even asked about my annual income — why is that any of their business? I had to log into the government website to check both my and my wife’s driving licences. It’s complete chaos and disorganisation. I do not recommend this company.”

Helpful Report

Posted 1 year ago

U Drive Cover is rated 3.5 based on 2,188 reviews