“Worth a 'Very Good' on the basis of price alone but a good service otherwise. After the first attempt at delivery was thwarted because I didn't respond to their calls they re-arranged the delivery very quickly.”
“I dealt with Steve at UK Appliances to purchase 2 ovens, gas hob, dishwasher, freezer, gas hob and extractor fan as part of my home renovation project. I had no prior dealing with the company but found them through a google search for Siemens steam ovens. My purchase resulted in Siemens and Bosch appliances and a Elica hood over 2 deliveries. I recommend them based on my experience of price competitiveness and personalized service. 10 out of 10.”
“I was really impressed with these guys. I found what I wanted in the shop and entered the model in to their website and saved £160!
Helpful, informative and friendly on the phone.
Item was delivered when promised.
“Good service and great prices, called up and was given the stock status there and then. Paid for the order and was kept informed by regular emails until delivery.
Thanks will definitely use again????”
“Great value for money, easy to choose what I wanted from the website and ordering process was quick and painless. Delivery was prompt on the day and when I had a query post installation it was resolved quickly and easily by phone. Great service overall. The only thing that didn't happen properly was the information about the delivery slot. I was told by email I would be told my delivery slot the day before and in the end I had to call on the day to find it out. Otherwise all very good.”
“Our Libebherr arrived within 5 days of ordering in well packaged and undamaged. Only criticism was that no advice on delivery date was provided it was by luck we were in. Suggest you give them a call one the processing email is received. Price was cheapest on market so would visit again.”
“I have a paid for and not received my Miele fridge from 9th of March. Phone and emails not been replied to even went to shop and saw the amount of paperwork to be dealt with on the desk, buyer beware, you have been warned!”
“Awful service from UK-Appliances. Website says they let you know delivery dates within 48 hours. 2 weeks on from the order date of 16 May and still no communication so emailed and called, but heard nothing. Also contacted their ‘sister’ company Paul Turnham Kitchens (this name was on my PayPal receipt) on social media who were slightly better at getting back to me but still couldn’t give me a delivery date. Got an email from Uk-appliances saying due to the lockdown they weren’t working! They were quick enough to take my money. If they weren’t operating they should have closed their website to orders. Now at 2 June and they are ‘just startIng’ to put orders through their suppliers again so it might be 7+ working days until I receive my order. I have now asked for a full refund. Fed up of the lack of communication and being messed around. Do not buy from this disorganised company.”