“I did not receive a confirmation of order or when it was out for delivery. When goods arrived an item was missing. The customer helpline however answered promptly and have promised to send missing item Immediately. This is the first time I have had a problem.”
“Hermes who delivered the item didn’t really care about the package as it was damaged and after checking the item it was fine but I could of been very different if it did!!”
“Initially delay parcel didn't arrive and had to ring up.product had been out of stock but nobody had let me know.once I had spoken to them however item was back in stock and was sent out promptly.good product well wrapped.would order again despite small hiccup at the beginning.”
