“shocking order 3 times now first order new customer went fine it stops there the 2rd order 4 items 2 arrive rest to follow a week later i ask when i will get they have not got so refund 3rd order never arrived after dispatch after i asked for tracking info was told on the 5th will issue refund and got an email on 11th to say refund processed 4 working days to process a refund is a joke”
“The last order was online accepted confirmed and then you cancelled the most important thing on the order after delivering the stuff I put on the order to make up to carriage paid - no real interest in putting it right no alternative offered. This meant I had to order elsewhere and pay for overnight delivery - you should not confirm items that aren't in stock - I rang you and asked about alternative items still showing in stock online - guess what you didn't have those either!”
“I've just received an email asking to review a purchase: "We put a whole lot of love into each and every order and hope that this one brings you much joy." The coffee hasn't turned up so definitely no joy. Also, check your emails for spelling before you send them out.”
“It's been over a week that I had ordered the item and still haven't received delivery. Will review again once products are received. When I ordered the website said 1-2 days dispatch, it was dispatched apparently but never received.”
“Took my money but did not send the goods. Email said goods has been despatched. Queried the non-delivery via the online chat bot (their phone number is secret) and was told the product was out of stock. A refund was achieved after two days.”
“Very disappointed in the misrepresentation of the advert. Despite asking for a breakdown of the cost of the items I received this has not been forthcoming, I assume this is because the cost of the goods I actually received totalled just over half of what I paid. Very disappointed and would not order from these suppliers again.”
“Order a product but was not in stock but there email system was screwed up so got on email saying it was coming and then another saying it wasn't and a refund was on the way. Not good you can order a product they do not have and then their email system gets you confused. Bought the product else wheree and will not use this company again.”
“Delivery of drinks delivered damaged and leaking. Packaging wasn't sufficient for a heavy/bulky order,but prop not helped by the courier Hermes!?
Company sent pictures but still haggled to sort and compensate a minimal amount to sort!!
They always say,only once you need to contact a companies customer service do you find out how bad they are......these are poor!”
“What business? I wish I could have bought from you...I did try. I found what I wanted, ordered, paid, received receipt/invoice, received despatch notification, received notification of refund to my accoubt, received email saying iten had been "delisted". End of!
Bitterly disappointed and my email sent to you was neither acknowledged or replied to.
I can't fault the speed of the refund though.”
“Ordered storage boxes, When they didn’t arrive. I emailed Uk business supplies, only to find out the items were out of stock and the had no idea when they would be restored. Unreliable save your money and time.”
“Please avoid buying from this supplier , actually on dispute as wrong advert , poor customers services etc. I will never recommend any of their products . Long story short Scammmm”
