“Ordered some 6X garden fertiliser. I was delighted to get an email later in the day to say that my order was on its way, which I interpreted as it having been despatched. I then got another email 3 days later to say they were out of stock. So, not only did they mislead with the first email, but it took another 3 days to realise they were out of stock. Very disappointing!”
“Extremely approachable people providing an absolutely superb service. Will definitely buy from UK Business Supplies again and would highly recommend them.”
“I was given the wrong tracking number, so after waiting for days trying to track a parcel which Hermes claimed not to have received, I called customer service only to be told the tracking number was wrong and that the items had been received by Hermes under another label. I was then given the new tracking number. This new number turned out to be invalid, so that didn't work either. Eventually I received my parcel, but it was missing one item. I am yet to receive my full order and I feel customer service was very poor over the phone and quite rude. I wish I could be reimbursed the delivery charge at least.”
