UK Heat Logs Reviews

4.8 Rating 161 Reviews
97 %
of reviewers recommend UK Heat Logs
Read UK Heat Logs Reviews
Visit Website

Phone:

447964529227

Email:

christian@ukheatlogs.co.uk

Write Your review

Tell us how UK Heat Logs made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
I made a mistake with my order, all was sorted out even to my advantage. Not tried the logs yet but looks promising
Helpful Report
Posted 9 years ago
Hi Chris Glad it all got sorted in the end. Much appreciated Christian Scott Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
Ordered Heat Logs after buying some similar logs from Aldi. I think these logs are much better than Aldi's. They burn hotter and longer and with very little smoke. The delivery was hassle free and the driver used his electric trolley to put the pallet in my garage.
Helpful Report
Posted 9 years ago
Hi Michael Thanks for the review, glad your happy with the logs. Regards Christian Scott Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
Fantastic product, would highly recommend UK heatlogs, they burn clean, hot and last a long time. I'm a chimney sweep and would recommend these to all my customers.
Helpful Report
Posted 9 years ago
Hi Alec Thanks for the review, your right they do burn clean, hot and last a long time. Regards Christian Scott Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
From ordering to delivery 1st. class .The logs are great, we burn ours with stove doors open normally with one at a time and in between a few nuggets of smokeless solid fuel , the room 25 x15ft. is really cosy and often leave doors open to allow heat to reach other areas, one log burns a good hour we will be ordering again thank you.
Helpful Report
Posted 9 years ago
Hi Michael Thanks for the excellent review. Look forward to dealing with you again Regards Christian Scott Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
1 Pallet imported heat logs - superb communication, price and delivery, good product - will be back!
Helpful Report
Posted 9 years ago
Hi Colin Thanks for the excellent review!! Glad your happy Regards Christian Scott Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
Excellent super fast delivery and excellent product. A1+++++
Helpful Report
Posted 9 years ago
Hi Peter Wow!! Thanks for the review. Glad your happy!! Regards Christian Scott Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
Fantastic communication and product. Very happy.
Helpful Report
Posted 9 years ago
Hi John Glad that your happy!! Regards Christian Scott Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
clean fuel, fantastic heat, attentive customer service
Helpful Report
Posted 9 years ago
Hi Pamela Thanks for your kind words!! The team here appreciate them. Christian Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
Very good. Delivery is pretty prompt. The logs are very good. Important that they are kept dry and away from damp while being stored - so leaky sheds are not good. Just follow the burning instructions and they are toasty! Generally very little ash is left so grate cleaning is only necessary (for us) every few days or couple of weeks. Enjoy!
Helpful Report
Posted 9 years ago
Hi Richard What a lovely review, glad your happy!! Christian Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
Delivered on time. Brilliant product. Top marks.
Helpful Report
Posted 9 years ago
Hi Paul We do try to ensure you get what you pay for!! Christian Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
Excellent heat given off the logs. The boxes are easily stacked and stored. The service was fab and I was kept to date at each stage of my order.
Helpful Report
Posted 9 years ago
Hi Kirsten Thanks for your kind words, glad your happy!! Christian Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
Fast delivey.......excellent service....well done !! 10/10
Helpful Report
Posted 9 years ago
Hi Chandler Thank you for scoring us 10/10 We do try and give a good service along with excellent products Regards Christian Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
Fantastic product very hot . will be buying more .staff very helpful
Helpful Report
Posted 9 years ago
Thank you for your kind comments. Glad your happy Regards Christian Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
Just had a new fireplace instead of a gas fire looked round for suitable product to burn Did not want ordinary wood or a coal product spitting would ruin our carpet. We tried three types of compressed log Now these are our temperatures we recorded during recent cold snap Outside -4c, in our hallway 16c, in our lounge with fire lit 27c !! And all we use is four UKHEATLOGS for an evenings warmth. Our gas bill has halved. Well done Ukheatlogs great product. Rod & Carole Timms
Helpful Report
Posted 9 years ago
Hi Rod & Carole Well what can I say!! Your saving money, your warm and your happy. Look forward to dealing with you again Regards Christian Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
Very Pleased with our first delivery!, which arrived sooner than expected. The Heatlogs do throw out a lot of heat a d are lasting well. Very pleased with the waxies firelighters too, no smell on your fingers, will definitely have thenm again too!
Helpful Report
Posted 9 years ago
Hi Amanda Thanks for your kind comments regarding our products and services. You are right with regards to our lighters, they are great!! Regard Christian Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
I ordered a pallet of heat logs and was very pleased with the service and delivery. The heat logs burn very well, heat room in no time.
Helpful Report
Posted 9 years ago
Hi Sue Thanks for your review, glad UK Heatlogs are keeping you warm.. Regards Christian Sales and Marketing Manger UK Heatlogs
Posted 9 years ago
Good product, easy to light, good flame and great heat. Nice embers like natural logs. Will be placing order spoon.
Helpful Report
Posted 9 years ago
Hi Steve Thanks for your kind words. Hope they are keeping you warm. Regards Christian Sales and Marketing Manger UK Heatlogs
Posted 9 years ago
very good service especially the phone sales (Christian) Mark
Helpful Report
Posted 9 years ago
Hi Mark Much appreciated Christian Sales and Marketing Manager
Posted 9 years ago
We have been using Heat Logs for the last three years and have found them to be a very efficient (and economical) fuel for our wood burning stove. They are also easier to store and handle(in their boxes), compared to logs. They also generate very little ash.
Helpful Report
Posted 9 years ago
Hi David Thanks for replying and your generous comments. Glad your happy and we look forward to dealing with you in 2015/16 Regards Christian Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
Great product - we just use a couple of heat logs every day to get the burner up to temperature then use standard logs. They burn hot and long. No problems with order and delivery.
Helpful Report
Posted 9 years ago
Hi Adam Thanks for your kind words regarding our products and service. Regards Christian Sales and Marketing Manager UK Heatlogs
Posted 9 years ago
UK Heat Logs is rated 4.8 based on 161 reviews