“The heatlogs are fine, the delivery was awful. I had read all the instructions and was aware of the restrictions but due to an impatient driver ended up with a pallet of logs blocking a private shared lane. I am also aware that the delivery company are separate from UK Heatlogs but would be wary of ordering again as a result of delivery problems.”
Hi Rosalind
Firstly thanks for responding and taking the time to speak with me on the phone and also posting this review. I can only apologize for the freight company and i have brought this to their attention and this is not how UK Heatlogs operate.
As mentioned on the phone to you, we really do value your custom and hope that you like the logs.
Regards
Christian Sales and Marketing Manager
