UK Mobile Store Reviews

Name: UK Mobile Store
Address: 1585, Charleston Road, Mountain View
Rating: 4.45

4.5 Rating 7,575 Reviews

87 %

of reviewers recommend UK Mobile Store

Company Reviews

Questions

Metrics

4.5

Based on 7,575 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Location:

1585, Charleston Road
Mountain View
94043

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UK Mobile Store 5 star review on 19th February 2025

Marble Newman Jeffworth

UK Mobile Store 5 star review on 24th March 2024

Anonymous

UK Mobile Store 5 star review on 9th August 2023

Nancy Young

UK Mobile Store 5 star review on 17th June 2023

Derrick O Lonton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received samsung power cable and all working well”

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Posted 5 years ago

“Very easy to find what I needed, reasonable prices, fast delivery and excellent quality. Will most definately use again.”

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Posted 5 years ago

“Wire too short showed as being longer”

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Posted 5 years ago

“Good price for the headset”

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Posted 5 years ago

“Received the battery very quickly and worked like a charm to bring a old phone back to life”

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Posted 5 years ago

“sorry dont do reviews”

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Posted 5 years ago

“Website stated if I ordered before 2pm I would get next day delivery (Provided by Amazon Prime), I ordered at 1220pm and expected it to arrive the very next day after paying £3.99 for next day delivery. It didn't arrive the next day. I emailed them asking for a refund of £3.99 as they did not deliver when promised & the email was ignored. I emailed them again the day after it was delivered, once again the email was ignored. You will not find a contact number for this company at all. So I contacted Paypal (who I used to pay them) and filed a dispute for £3.99. 4 days later I get an email from Paypal saying the seller (UK Mobile Store) has offered a full refund if I send the items back. Why would spend more money sending the items back, when I don't want a full refund, I just want the £3.99 returned that I paid for for next day delivery, when they failed to deliver. I am now out of pocket. I did however manage to get a contact number for them from Paypal 0208 203 3234. I called it, got an Asian woman who said I had the wrong number, and when I said I was from Paypal, she said he's not here. I asked where he was and she said he doesnt live here and hung up. ***DO NOT ORDER FROM THIS WEBSITE, THEY IGNORE EMAILS, DO NOT DELIVER NEXT DAY AS PROMISED AND NOT WILL NOT GIVE YOU YOUR MONEY BACK. SHOP ELSEWHERE, YOU’LL THANK ME FOR IT***”

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Posted 5 years ago

“I was very pleased with the way in which my request was handled by UK Mobile Store.”

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Posted 5 years ago

“Ordered 2 new leads and they turned up on time and do the job. Thanks.”

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Posted 5 years ago

“Very very good and easy shopping ans amazing delivery.”

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Posted 5 years ago

“I made an order from UK mobile store, unfortunately I ordered an incorrect sized tablet book cover, & the tablet battery I ordered was non functional, as it would not charge. I contacted UK mobile store customer services with my issues, & asked how to change the tablet book cover & non the functional battery, I had a fairly quick response, but was only asked how long I'd charged the battery for. I replied with how long I'd tried to charge the replacement battery for on the 22nd July 2020, & as of the time of writting this review (Sunday 02nd Aug 2020) I am 'still' waiting for how to proceed with changing the tablet book cover for the correct sized one & replacing the non functional battery with one that actually works / charges, as that's what I paid for. Initially impressed with the service, however, to be kept waiting for 12 days since responding to the companies customer services department, is very poor indeed.”

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Posted 5 years ago

“Bought replacement S5 battery. Arrived very quickly (three or four days), and seems to work fine (holds charge for about 7 days, whereas the old one needed recharging every day).”

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Posted 5 years ago

“Excellent value for money,and good quick service.”

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Posted 5 years ago

“Very easy to order the item , and was promptly, would use again”

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Posted 5 years ago

“Arrived swiftly and both batteries have now been tested and work well. Would buy again.”

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Posted 5 years ago

“Fast delivery, exactly what I needed and works 100%. Very happy with my product”

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Posted 5 years ago

“Definitely rate out of 5. Very quick delivery. Came 2 days after order date definitely recommend⭐⭐”

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Posted 5 years ago

“A very good and fast service”

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Posted 5 years ago

“Although the Wire to my charger worked perfectly, the actual charger mains that you plug in did not work,”

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Posted 5 years ago

“Item has still not been delivered for an order placed on the 14 July which was suppose to have been received within 3-5 working days. No goods and I have been chasing for a response since the 14 July 2020. Would never use them again. Below questions totally irrelevant - Very frustrating.”

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Posted 5 years ago

UK Mobile Store is rated 4.5 based on 7,575 reviews