“I have made 8 phone calls since 9am this morning it is now 1pm
And I have given up tried chat didn’t work
I need help with sending back my 2 purchases should have come together but now I have 2 parcels to send back
Is there a monsoon customer service I am not trying it’s shocking
Does anyone care ?”
“I ordered a size 10 wedding dress, I wear 8-10, the dress came and it was very small, gorgeous dress though, had to return and get a size 12 which fits lovely.”
“tried to order from monsoon and had to reset my password. i just couldn't get the password reset! in the end I had to set up a new account using my husbands email address, got all the way to sending my credit card details - but the site crashed.
monsoon really have to get their website sorted out !!!”
