Electronic Partners Reviews

Name: Electronic Partners
Address: Electronic Partners UK Service Centre, PR House, Telford, Shropshire
Rating: 4.49

4.5 Rating 124 Reviews

88 %

of reviewers recommend Electronic Partners

Company Reviews

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Metrics

4.5

Based on 124 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

03302233644

Location:

Electronic Partners UK Service Centre,
PR House,
Telford
Shropshire
TF1 7ET

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It would have cost more to fix it than to buying a new one”

Helpful Report

Posted 1 year ago

Thanks for your feedback. We understand it can be disappointing when the cost of restoring a device exceeds its replacement value. Our engineers carried out the structured diagnostic process, and in some cases the work required or the availability of parts makes a repair uneconomical. The charges applied were the standard diagnostic fee and return postage as outlined in our terms. If you’d like us to review the assessment notes with your reference, we’re available to assist.

Posted 10 months ago

“Returned my item with little or no effort to diagnose the problem, leaving me to look elsewhere. Only good thing was it only cost me the postage. Disappointed!”

Helpful Report

Posted 1 year ago

Thanks for your feedback, John. Our engineers completed the structured diagnostic process for the device, and in some cases no component-level fault is identified that would allow for a reliable repair. We can only report on the condition of the item as received and on the findings recorded during assessment. The charges applied were the standard diagnostic fee and return postage as outlined in our terms. If you’d like us to review the case notes with your reference, we’re available to assist.

Posted 10 months ago

“Had my phantom standard in for some time on tast to see what was wrong with it ..... if they took the top of they would of seen what was wrong . A lead was off 🙌”

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Posted 2 years ago

Electronic Partners is rated 4.5 based on 124 reviews