We're thrilled to hear that you love your new toothbrush! 🌟 Thank you for your feedback on the noise, and we appreciate your understanding. We're glad the delivery was fast, and the packaging met your expectations. If there's anything more we can do for you, feel free to let us know.
Thank you for reaching out Adrian. We apologise for any oversight. Rest assured, we've checked, and your lovely free gift is on its way to you. If you have any more questions or if there's anything else we can assist you with, please feel free to let us know.
“Amazing products, fantastic price points, always provide great service and excellent delivery turn around times.
Fantastic Irish Company led by two amazing women!”
Thank you for the wonderful feedback! 🌟 We're delighted to hear you find our products amazing, appreciate our price points, and enjoy great service with excellent delivery times. Your support means the world to us as an Irish company led by women! If there's anything more we can do for you, feel free to let us know.
“Spotlight Dental Floss is just the very best u can get
I found it very difficult to find in pharmacy After trying six pharmacies including the one I always bought it in I went to your website…problem solved thank you”
We're thrilled to hear that Spotlight Dental Floss is your top choice, and we're glad we could solve the challenge of finding it! 🌟 Thank you for choosing us and for sharing your positive experience. If there's anything more we can do for you, feel free to let us know.
Thank you for the lovely feedback! 🌟 We're delighted to hear you enjoyed the gorgeous presentation, found the website easy to use, and experienced super quick delivery. If there's anything more we can do for you, feel free to let us know. Thank you!
Thank you for the positive feedback! 🌟 We're thrilled to hear that you find our products great, and we appreciate your mention of our fast delivery. If there's anything more we can do for you, feel free to let us know.
We're overjoyed to hear that your purchase feels like getting your teeth polished by a dentist! 🌟 Thank you for your glowing review and 5-star rating. If there's anything more we can do for you, feel free to let us know.
“The brush itself is fine, but the manual needs more attention. It is full of details about how to clean your teeth, but none about the mechanics of the brush itself. It does not tell you either how to charge the brush when you receive it, or how to recognise when it is fully charged. Nor does it tell you how to select the different cleaning modes.
Which makes it all very baffling.”
Thank you for your feedback, and we appreciate your input. We apologise for any confusion caused by the lack of information in the manual. We'll certainly take this into consideration for improvement. In the meantime please don't hesitate to pop our CS team an email with any questions!
“My order arrived very fast, however there was a product missing. The customer service couldn’t have been any better. The issue was resolved straight away and I received the missing item the next day.”
We're sorry for the inconvenience with the missing product but thrilled to hear that our customer service resolved the issue promptly! 🌟 Thank you for your understanding, and we appreciate your patience. If there's anything more we can do for you, feel free to let us know.
“Water flosser with UV - a well designed and simple to use. 2 stars because it doesn’t, as with any water flosser I would now say, achieve much in practice. Maybe helps a little with braces but in general it’s a poor substitute to interdental brushes and floss.”
Hi Huwel, We appreciate your feedback and apologize for the inconvenience you've experienced with our device. This is certainly not the experience we want for our customers. We take your comments seriously and will review this issue promptly. Please reach out to our customer service team at customerservice@spotlightoralcare.com, and we'll work to resolve these concerns for you.
Thank you for bringing this to our attention.
You're very welcome! 🌟 We're thrilled to hear your positive feedback about our products and customer service. If there's anything more we can do for you, feel free to let us know. Thank you for choosing Spotlight Oral Care!
“I got the pro version of the toothbrush around a week ago now and wow. What a difference and for the price it’s amazing compared to others on the market. I’ve noticed a massive improvement in gum health which was the whole purpose of the purchase. I paired the electric toothbrush with the toothpaste & mouthwash and it’s worked a treat. Will continue to use these for life.”
We're thrilled to hear that the Pro version of our toothbrush has made a significant difference for you, especially in improving gum health! 🌟 Thank you for choosing Spotlight Oral Care and for your kind words. We're honored to be part of your dental care routine. If there's anything more we can do for you, feel free to let us know. Here's to a lifetime of healthy smiles!
“So pleased I purchased this! Was hesitant to spend so much on a product incase it didn't live up to expectations but it did!
It's quite powerful and the technique takes some getting used to - but my teeth feel really clean once I've brushed after using the flosser. Tank holds plenty of water too.
Would recommend!”
We're delighted to hear that our product lived up to your expectations and that you're pleased with your purchase! 🌟 Thank you for giving it a try and for sharing your positive experience. If there's anything more we can do for you, feel free to let us know. Happy brushing!
“I was expecting more given the price, the device button is very temperamental and doesnt come on after the one second its stated it takes, i have to play around with it when it turns on. the battery doesnt last long I,ve charged it everyday and it dies.”
We appreciate your feedback and apologize for the inconvenience you've experienced with our device. This is certainly not the experience we want for our customers. We take your comments seriously and will review this issue promptly. Please reach out to our customer service team at customerservice@spotlightoralcare.com, and we'll work to resolve these concerns for you.
We're delighted to hear that our toothbrush has made a positive difference, leaving your teeth feeling exceptionally clean Alan! 🌟 Thank you for sharing your experience. If there's anything more we can do for you, feel free to let us know. Here's to continued smiles and clean teeth!
“I found it took several sessions to work out how to use the water Jet, without getting myself soaked. It would be useful to be able to watch a video of it in use.”
Hi Jennifer, pop over to the UV Water Flosser product page on our website for a how to video which you should find helpful! Any issues, please don't hesitate to reach out!
