“Not alone are the products 5 star but so too are the customer service team ...I think it is very important to support our own Irish talent ... wishing you continued success always....Majella”
Thank you so much for your kind words Majella. We greatly appreciate your support and your recognition of our products and customer service team. It is always wonderful when Irish talent is supported, and we share your wish for our continued success in the future. Thank you again for your review!
Thank you so much, Jason, for your 5-star rating of Spotlight Oral Care. We are thrilled to hear you are so happy! We really appreciate your loyalty and we hope to continue to provide consistent success for your oral care routine.
Thank you for the 5 star rating of Spotlight Oral Care! We appreciate your review and are delighted that you are pleased with our products and your free gift!
“Very impressed with the Spotlight Sonic toothbrush. It's powerful and my teeth feel cleaner after each use than they did when using my previous Oral B electric toothbrush, so it has been an upgrade thar I'm happy with.”
Thank you for your 5 star rating John! We are so glad to hear that you are impressed with your new Sonic toothbrush and that your teeth are feeling cleaner! So pleased that you're happy with your upgrade.
Again, thank you very much for taking time to leave a lovely review!
“I am afraid I cannot give a review as yet . I have been in contact with your customer service team regarding what would appear to be a fault with the toothbrush you sent me . As soon as this is resolved I will then be in a better position to give an accurate and fair review. Have only given a two star rating in order to submit his note. As yet it is not a reflection on either the toothbrush or service.”
Thank you so much for your 5 star rating of Spotlight Oral Care! Our bamboo toothbrushes offer an excellent price for those looking for an eco-friendly and affordable option. Thanks again for your kind words!
“Brilliant service. Order received quickly and a fabulous free gift enclosed. My teeth have never been clearer. I love my spotlight rechargeable brush. Highly recommend the online store.”
Thank you so much for the 5 star rating, Sinead! We’re thrilled to hear that our service was brilliant, that your order was received quickly, and that you love your Spotlight rechargeable brush! We really appreciate your kind words!
“Unfortunately there courier you use has let you down - ordered 16/10/23 as of today 23/10/23 item has still not been delivered - apologies for the poor review rating and it is not related to the item purchased or spotlight but as a company the choice of delivery partner is important to customers”
“Excellent products, and even better customer care. I bought the oral flosser but the one I had didn't work. After sending off a video, a new one was sent immediately. The company is really easy to communicate with and the products are efficient.”
Thank you so much for your 5 star rating of Spotlight Oral Care! We're so glad to hear that our customer service team got you sorted with a working oral flosser so quickly! Thank you for your feedback, and for choosing Spotlight Oral Care!
Thank you so much for your review! We are delighted that your teeth feel so clean and polished! We also appreciate your feedback on changing the heads.
“The delivery was very quick. The packaging suggests a premium product, a bit reminiscent of the way Apply packing appears. The action of the brush is very different to our other electric toothbrush so takes a bit of getting used to. The brushes themselves are a very stiff fit onto the brush unit and take some effort to fully push on and if fully located are almost impossible to remove by hand. We had to use a blunt instrument to do so. We need to change heads because two of us use the brush and do not want to use the same head. Overall I would say is OK but wouldn't buy again if and when this one breaks down unless some further development is made to the way the heads fit.”
