Thanks so much for your feedback! We always appreciate when our customers take the time to give us their thoughts and help us to make sure we are doing what we can to make them happy.
If you ever need any help with Spotlight Oral Care or have any further questions or concerns, please don't hesitate to reach out. We'll be more than happy to assist you. Thanks again!
Thank you so much for taking the time to provide us with feedback about your experience with us! We really appreciate the kind words about how reliable and effective our products are. It's also wonderful to hear that you are happy with the customer service you have received from us. We strive to provide a high-quality service to all our customers, and we are delighted that you have experienced the positive effects.
“Good so far but would like a little more time between change of direction. Difficult to keep saliva from running down handle. Teeth feel nice and clean after use.”
Thank you for your review, Pamela. We're glad to hear that you find the teeth cleaning satisfying and effective. We appreciate your comment about the change of direction taking a bit of getting used to, and we'll look into how we can make the handle more saliva-resistant. Thank you for your review!
“It’s ok? I’m not mad about it. I was expecting a lot more. I will keep using it for a while and hope I start to find it better but my teeth don’t feel as clean as they do when I use my oral b toothbrush (also electric).”
Thank you for your feedback. We hope your experience improves with continued use. If you have any questions or concerns, please feel free to reach out. Your satisfaction is important to us. Please feel free to reach out to us if you have any further questions.
“Great product with prompt delivery.
Works really well.
The carrying case is a bit clunky (too big, items inside are loose, clip doesn't stay closed) so I won't be using that but the brush itself is excellent.”
Thank you so much for the review! We are thrilled to hear that you are pleased with the product and the prompt delivery. We apologize that the carrying case was not up to your standards, but we are very glad that the brush itself works really well for you!
“Very dissatisfied with mystery gift. It promised 3 full item products. Still looking in the box for it. Wrote to spotlight 2days ago but despite promising a reply within 24 hours I have not had any response. Very disappointed”
Thanks so much for your review. I am so sorry you are not happy with the mystery box. A member of our team has reached out to you now. We will sort this for you!
Thank you so much for your review, Siobhan! We are so glad to hear that you loved our products! We are delighted that you found our toothbrush to have three different settings and that you were pleased with the lovely packaging and speedy delivery. Thank you again for your review!
“The Spotlight toothbrush is excellent and I would recommend it to anyone looking for a Sonic type Toothbrush. The batteries seem lo last for such a long time. Only one problem - the toothbrush heads are quite expensive, and there doesn't seem to be any cheaper alternative generic ones. Yet, I would still by this toothbrush again.”
Thanks for the great feedback on the toothbrush! We're thrilled to hear you love it and that the batteries last a long time. We're always looking to improve, so we'll definitely consider more affordable options in the future. Thanks for your support, and we'd be happy to have you as a customer again!
Hi Michelle, thank you for your feedback here. We are very sorry to hear you are missing an item from your order and we'll get this sorted for you as soon as possible. We can't see any follow up to our emails at customerservice@spotlightoralcare.com however if you are having any trouble with this email address, please don't hesitate to pop us over a Whatsapp and we'll get to you right away!
Thank you so much Bernie! We are so pleased to hear that you absolutely love your toothbrush and that your grandaughter and son-in-law are now converted. We appreciate your loyalty and custom.
“I received my Spotlight Oral Care Sonic toothbrush and was impressed with the packaging. It was boxed up like a new iPhone. It is very sleek with three brush heads and a USB charger. It was charged up and ready to use. I was surprised at how small the brush heads are but they work fine. I am still getting used to the speed that it vibrates and it still tickles my mouth but every time I use it I get more used to it. Overall, I really like it and my teeth feel really clean.”
Thank you so much for your kind review and feedback Teresa! We promise you you will get used to the feeling and you won't even notice it after a few uses - this is completely normal! Thank you for your custom.
