We're glad to hear that you found our website easy to order from and that the delivery was speedy. It's fantastic to hear that you are happy with everything. Thank you for your positive feedback! 😊
“I have used Oral Care before so this is a third purchase. Great product that works well. Unfortunately one of the toothpaste tubes arrived with a split otherwise would have been a 5.”
Thank you for your loyalty as a repeat customer! We're glad to hear you find our product great and effective. We sincerely apologise for the issue with the split toothpaste tube. If you reach out to our Customer Service team, they should be able to assist with a resolution. Your feedback is valuable, and we appreciate your support! 😊
Hi Judi, thank you for taking the time to leave us a review. We are very sorry to hear you have yet to receive your order, this is not our normal standard. We'll get this sorted!
If you pop an email to customerservice@spotlightoralcare.com our CS team will be back to you today and we'll get this resolved for you.
Thank you for sharing your experience with our gel Catherine and thank you for your custom. It's completely understandable that it might be a bit early to notice significant results. Keep up the routine, you'll start seeing the benefits soon! 😊👍
“Bought a mystery box having previously loved the products but was very disappointed with what was inside. Was not worth the reduced price let alone the supposed retail value.”
We're truly sorry to hear that you're disappointed with your mystery gift set. We appreciate your feedback.
The gift set is indeed valued at €98, and we hoped our customers would enjoy the contents at the reduced price. However, we apologise if it didn't meet your expectations.
If you would like to return the gift set, please don't hesitate to pop an email to our CS team and we can arrange this for you!
“So far so good! Toothbrush quite loud and takes some getting used to but enjoying it! Whitening products - too early to see a difference yet (about a week in) but mouthwash is lovely! Happy customer!”
We're thrilled you found our website hassle-free and our products efficient and of great quality! 🌟 Thank you for your kind words and thank you for your support. Wishing you a lovely evening!
Hi Barrie, delighted to hear you've had such a positive experience with our toothbrush! 😁 Thank you for the feedback, we appreciate your support and custom.
“Hi guys, disappointed i never received my gift products with my two purchases of toothbrushes. My sons toothbrush stopped taking a charge so i presumed after maybe over a period this happens but hindsight i should have queried the guarantee before replacing. Only product we use and have done for years. But to think of it now we have toothbrushes longer and no problem.”
Hi Mick, I hope you're having a nice day so far! We're really sorry to hear about your experience with our toothbrush and the missing gift. It's important to us that you're satisfied with your purchases. Please accept our apologies for any inconvenience.
If you could kindly reach out to us at customerservice@spotlightoralcare.com, our team will be more than happy to assist you further and help resolve this issue.
Thank you for your continued support 💖
“This purchase was my first electric toothbrush and it’s such a revelation, like I’ve just cleaned my teeth for the first time. I’m really impressed with how well it cleans my teeth and the price was a steal compared to other over priced brands. Superb bit of essential kit. Thank you”
Thank you so much for taking the time to leave us this lovely review. We are thrilled to hear that you love our sonic toothbrush and are impressed at how well it cleans your teeth.
“I have used all products available and the results are instant, long lasting and exactly as promoted. Shipping was incredibly fast and value for money is unrivalled! Will not be using any other oral care products ever again, spotlight is all I need and more!”
“Really happy with my new electric toothbrush. After the first time I used it, it felt like I had been to the hygienist! The battery lasts ages, so much longer than my previous one from another brand (a well known brand I had used for years). I have recommended to lots of people and will continue to do so!”
Thank you Katie for your review! We are delighted to hear that you are so pleased with your toothbrush! Thank you so much for recommending Spotlight Oral Care to your friends, we truly appreciate it.
“I bought the Professional LED Teeth Whitening System due to seeing some good reviews. Unfortunately I was horrified to find it left my teeth with white patches, rather than being a gradual whitening process. I don't think I'll be able to return it as I've used it once, but I won't be using it again. I wish I'd never used it as I now have a patchy white smile..”
Thank you so much for taking the time to leave a review. I am so sorry you had such a negative experience. These white patches are called opacities which are on the teeth naturally and may become dehydrated during any whitening process. This is completely normal. We recommend using the strips in the evening time so by morning they will fade away. I hope this information helps and if there is anything further I can assist you with please feel free to reach out.
“I love this toothbrush, it came with a strong plastic case 3 heads, charger and it is amazing 3 settings clean, sensitive, and whitening. Nice rose gold colour I highly recommend 👌”
