Thank you for your positive review! We're delighted to hear that you're happy with the product's performance and the delivery experience. We appreciate your feedback and support!
“Great products been using the Sonic toothbrush for a few years and love it .
Great customer service I recently emailed a video of a faulty water flosser and within an hour I had a response and confirmation a replacement product would be shipped out and it arrived a few days after.
Thank you so much”
Thank you so much for your review! We really appreciate your loyalty! We are also thrilled to know that our customer service team was able to assist you promptly and efficiently when you reached out regarding the faulty water flosser. It's great to hear that you received a response within just an hour and that a replacement product was swiftly shipped to you, arriving only a few days later. If you ever need any further assistance or have any questions, please don't hesitate to let us know!
Thank you so much for your kind words! We're thrilled to hear that you've been enjoying our products and experiencing the benefits of a clean and strong smile. Your support means the world to us, and we truly appreciate you taking the time to share your positive experience. If you ever have any questions or need assistance, please don't hesitate to reach out. Here's to many more years of happy smiles together!
“Good product. Way too much packaging used - I get trying to make it look special but the amount of cardboard and plastic that was used was over the top”
Thank you so much for your review Heidi! We really appreciate your feedback and support. We also want to acknowledge your comment regarding the packaging. We understand your concern and apologize for any inconvenience caused. We constantly strive to strike a balance between creating a unique and visually appealing packaging while being mindful of the environmental impact. Rest assured, we have taken your feedback on board and will continue to review and improve our packaging practices. Once again, thank you for sharing your experience with us. We greatly appreciate your trust and look forward to serving you even better in the future.
“I bought my boys electric toothbrushes and bubblegum toothpaste to try encourage them to brush their teeth. One of the boys doesn't like mint so it's a struggle to find a toothpaste he likes or can tolerate. The bubblegum is a hit and brushing their teeth has dramatically improved. The toothbrushes are light weight and east to use. The little stickers and keyring are a lovely touch and were a hit! The fact the re rechargeable are brilliant with a USB.”
Thank you so much for sharing your experience with us! We're delighted to hear that our bubblegum toothpaste and new kids toothbrushes have made such a positive impact on your boys' oral care routine.
We understand how important it is to find toothpaste flavours that children enjoy, and we're thrilled that our bubblegum flavor has been a hit. It's wonderful to hear that brushing their teeth has become easier and more enjoyable for them.
Thank you for choosing our products and for taking the time to leave us this feedback. If you ever have any questions or need further assistance, please don't hesitate to reach out.
“l am so impressed with the Sonic PRO toothbrsh. It leaves my teeth feeling so clean & they have definately brightened up,thanks to the toothpaste & the accelerator. Highly recommend”
Hi Michelle, we truly appreciate your support and are thrilled to hear that you are impressed with our Sonic Pro toothbrush. Your recommendation means the world to us!
“I’m absolutely delighted with oral care products.I would recommend it to everyone.I have lost my charger 🔌 of my glosser would it be possible to buy a new one .Thanking you so much .xx”
Thank you so much for your fantastic feedback Pearl, we're so delighted you would recommend us!
Absolutely, pop our lovely CS team a message at info@spotlightoralcare.com and we'll arrange a charger for you.
“Developed charging issue with toothbrush, and brush was replaced immediately and arrived a few days later.
Very friendly and efficient customer service.
I think the brush cleans my teeth and gums very well.”
Thank you so much for your kind review Mark, your lovely feedback and support means the world to us.
Thank you for trusting us and please don't hesitate to touch base any time at all!
Hi Arnaud, thank you for taking the time to leave us this feedback. We are very sorry to hear you have yet to receive your order, this is not our normal standard. Please reach out to our CS team at customerservice@spotlightoralcare.com at a time that suits you and we'd be delighted to chat and get this sorted for you as quickly as possible!
“Water flosser is fantastic and helps me a lot because I’ve braces. Delivery was very fast and when I had a problem the customer service was very quick in replying and very helpful.”
Thank you for your lovely review Daragh! We're delighted to hear you are finding our Water Flosser helpful for your needs and we're thrilled our Customer Service team were helpful. Should you need anything, don't hesitate to touch base any time!
“I bought this toothbrush after checking which toothbrush was reviewed as the best.
It doesn’t disappoint. It is exceptional quality and cleaning, and definitely puts the others in the shade!”
“My existing toothbrush was elderly and the offer from you was attractive… I do not regret the change as my teeth now feel squeaky clean after using your toothbrush which was not the case with my older toothbrush”
Thanks so much Gordon! We're delighted to hear about your positive experience with our toothbrush! Thank you for choosing us to upgrade your oral care routine. We're here to keep your smile shining bright!
Thanks so much for your review. We're truly sorry to hear about your experience with the delivery service. Your feedback is valuable to us, and we apologize for any inconvenience caused. If there's anything we can do to assist you further, please don't hesitate to reach out to us directly.
Thank you for your kind words! We're thrilled to hear that you're pleased with our LED teeth whitening kit and the overall experience with our products and delivery. If you have any questions or need further assistance, feel free to reach out to us. We appreciate your support!
Thank you for your feedback. We appreciate your positive comments about our service. Regarding the plastic packaging, we are actively exploring ways to reduce our environmental impact and appreciate your input.
